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Hitachi

Corporate InformationCSR (Corporate Social Responsibility)

Hitachi's CSR Management Framework

To realize the Hitachi Group Vision, which draws on our Corporate Credo and Founding Spirit that form the core of our CSR, we have been sharing throughout the Group our CSR Policy, created in 2005, as the basis of our CSR activities. In keeping with a management strategy of actively advancing our Social Innovation Business, we have, since fiscal 2014, adopted a framework of nine key themes based on ISO 26000 with the aim of further integrating management and CSR and continually improving our CSR activities by running the PDCA cycle.

CSR Management Framework

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Hitachi's Engagement with Material Issues

Hitachi's CSR activities are premised on an accurate perception of changing social issues and expectations. To strengthen the integration of management and CSR, from fiscal 2015 to the first quarter of fiscal 2016, Hitachi, Ltd. prioritized, from its own perspective, its CSR initiatives in accordance with the 2018 Mid-term Management Plan. As a result, three material issues were identified, namely, social innovation, collaborative creation, and the environment. Our aims for each item were formulated, and initiatives are being actively advanced using the CSR management framework as the foundation for the achievement of those aims.

Hitachi's Material Issues

Hitachi's Material Issues
Material issues Aims for each issue
Social innovation Utilize digital technology, which can connect all things, to offer optimum solutions to social issues
Collaborative creation Share understanding of issues and ideals with various stakeholders, suggesting and implementing solutions with them, to create new social value and minimize adverse risks
Environment Resolve environmental issues involving climate change, resources, and ecosystems throughout the value chain

Material Issues and Boundaries

In reporting the achievements of its CSR initiatives, Hitachi seeks to identify issues that are of interest to its stakeholders. To ascertain the ever-changing interests of stakeholders in the light of fluctuating economic and social conditions, we have endeavored since fiscal 2014 to give specific examples of our initiatives under a nine-item CSR management framework. We take note of stakeholders' own priorities, analysis conducted by outside consultants, and the opinions of experts in choosing initiatives that correspond to our nine framework items. These are further screened with reference to the ESG (environmental, social, and governance) investment indexes and SASB (Sustainability Accounting Standards Board) standards, reviewed by the executive officer in charge of CSR, and reflected—starting this year—in Hitachi Sustainability Report 2016.

We also aim to provide a more detailed account of the topics' social impact by clarifying the boundaries (importance to internal and external stakeholders) of each topic.

Material Issues and GRI Standards

1 Recognition of social responsibility

Recognition of social responsibility
Material issues GRI Standards Reporting boundary
Realizing sustainable, innovative management
  • GRI 203: Indirect economic impacts
Internal/External
Understanding issues through dialogue and taking part in initiatives Internal/External

2 Corporate governance

Corporate governance
Material issues GRI Standards Reporting boundary
Pursuing management efficiency and transparency Internal/External
Sharing the Hitachi Group Identity
  • GRI 205: Anti-corruption
  • GRI 419: Socioeconomic compliance
Internal/External
Advancing risk management on multiple fronts Internal/External

3 Human rights

Human rights
Material issues GRI Standards Reporting boundary
Respect for human rights throughout the value chain
  • GRI 412: Human rights assessment
  • GRI 408: Child labor
  • GRI 409: Forced or compulsory labor
  • GRI 410: Security practices
  • GRI 411: Rights of indigenous peoples
  • GRI 414: Supplier social assessment
Internal/External
Respect for workers' rights
  • GRI 402: Labor/management relations
  • GRI 406: Non-discrimination
  • GRI 407: Freedom of association and collective bargaining
Internal

4 Labor practices

Labor practices
Material issues GRI Standards Reporting boundary
GRI 401: Employment
Achieving a fair and equitable work environment
  • GRI 402: Labor/management relations
  • GRI 202: Market presence
Internal
Promoting diversity and inclusion
  • GRI 405: Diversity and equal opportunity
Internal
Promoting occupational health and safety
  • GRI 403: Occupational health and safety
Internal
A strategy for growing together with our global human capital
  • GRI 404: Training and education
Internal

5 Environment

Environment
Material issues GRI Standards Reporting boundary
Promoting environmental management
  • GRI 201: Economic performance
Internal/External
Enhancing environmental management on an ongoing basis
  • GRI 302: Energy
  • GRI 305: Emissions
  • GRI 306: Effluents and waste
  • GRI 307: Environmental compliance
  • GRI 308: Supplier environmental assessment
  • GRI 404: Training and education
Internal/External
Responding to environmental risks and opportunities
  • GRI 201: Economic performance
Internal/External
Achieving a low-carbon society
  • GRI 301: Materials
  • GRI 302: Energy
  • GRI 305: Emissions
Internal/External
Achieving a resource efficient society
  • GRI 303: Water
  • GRI 306: Effluents and waste
Internal/External
Achieving a harmonized society with nature
  • GRI 304: Biodiversity
Internal/External

6 Fair operating practices

Fair operating practices
Material issues GRI Standards Reporting boundary
GRI 419: Socioeconomic compliance Internal/External
Promoting work practices in line with international ethics codes
  • GRI 205: Anti-corruption
  • GRI 206: Anti-competitive behavior
  • GRI 415: Public policy
Internal/External
Engaging in responsible procurement
  • GRI 204: Procurement practices
  • GRI 414: Supplier social assessment
  • GRI 308: Supplier environmental assessment
Internal/External

7 Customers (consumer issues)

Customers (consumer issues)
Material issues GRI Standards Reporting boundary
Pursuing customer satisfaction
  • GRI 417: Marketing and labeling
Internal/External
Ensuring accessibility to products and services
  • GRI 417: Marketing and labeling
Internal/External
Ensuring thorough management of quality and safety
  • GRI 416: Customer health and safety
  • GRI 418: Customer privacy
  • GRI 419: Socioeconomic compliance
Internal/External

8 Community involvement and development

Community involvement and development
Material issues GRI Standards Reporting boundary
Promoting sustainable community involvement and development
  • GRI 413: Local communities
Internal/External

9 Review and improvement of CSR activities

Review and improvement of CSR activities
Material issues GRI Standards Reporting boundary
Enhancing CSR management Internal

Sustainability Management Structure

In October 2013, the CSR Division and the Environmental Strategy Office at Hitachi, Ltd. merged to form the CSR and Environmental Strategy Division. Soon afterward, we began sharing the Hitachi Group CSR Statement and Mission, created in fiscal 2014 to lay out the goals of the new organization, with business units and Group companies.

In April 2017, we created the Executive Sustainability Committee and reorganized the promotion structure it heads.

To promote sustainability policies and activities across the Group, the Sustainability Promotion Meetings were convened to work with sustainability strategy promotion officers from the various business units and Group companies using the CSR and Environmental Strategy Division as a secretariat. As well as holding regular meetings with CSR-related departments at Hitachi, Ltd. and CSR Corporate Meetings, the Sustainability Promotion Meetings also organize CSR Manager Meetings with the CSR departments of business units and Group companies. In addition, the committee will hold regular Regional CSR Meetings for regional headquarters outside Japan to share a common direction and promote sustainability strategy.

To fulfill our social responsibilities, as well as to seek sustainable growth as a global company, we conduct stakeholder dialogue on a worldwide basis in cooperation with our regional headquarters and take a proactive approach to incorporating global social issues into our management strategy while continuously striving to improve the quality of our management.

Hitachi Group CSR Statement and Mission

We strive to realize a sustainable society by properly understanding global social and environmental expectations through communication with our various stakeholders and integrating those expectations into our management.

  • CSR and environmental initiatives that contribute to solving social issues
  • Governance that realizes sustainable management
  • Communication that fosters mutual understanding with stakeholders

Sustainability Strategy Promotion Structure

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Sustainability Report Download

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