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CSR(Corporate Social Responsibility)

Hitachi

We strive to live up to our Corporate Credo of contributing to society through the development of superior, original technology and products. We are also mindful of our vision to contribute to the solution of fundamental global issues and to pursue the realization of a better, more prosperous global society. We intend to become a truly global entity that shares its values with society by integrating CSR into management and operation strategies.

CSR Management Structure

To promote CSR, Hitachi executive officers in charge of corporate divisions on the CSR Promotion Committee discuss Group-wide CSR issues and policies. The committee develops specific global initiatives with the CSR Promotion Team of the CSR-related departments within Hitachi, Ltd. and CSR promotion officers at regional headquarters outside Japan. Hitachi, Ltd. and Group company CSR promotion officers meet regularly to discuss issues that need attention and to follow a common direction.
To meet our responsibilities as a global enterprise, we take on sustainable activities for the entire Group by using two management systems. One is the jointly developed CSR Self-Assessment Tool, which we use to improve Group-wide activities and to clarify the issues that we face as a global entity, and the other is the materiality process. By engaging in dialogue with global stakeholders, we proactively integrate global social issues within management to create sustainable management and social programs. Management issues identified through these processes are presented to and discussed at the CSR Promotion Committee on a semiannual basis to investigate and decide on new initiatives for the upcoming fiscal year.

Structure of Hitachi Group CSR Promotion

Senior Executive Committee:
Decides CSR management policies at the executive level
CSR Promotion Committee:
Consists of Executive Officers responsible for CSR
Discusses policies and plans for CSR activities
CSR Promotion Team:
Consists of managers responsible for CSR in each department.
Prepares, implements and follows up on detailed plans for CSR activities

Structure of Hitachi Group CSR Promotion

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CSR Promotion Team: Group Management, Corporate Brand Management, Customer Satisfaction, Overseas Operations, Employee Relations & Human Resources, Legal Affairs, Corporate Citizenship, Environmental Conservation, Compliance, Quality Assurance, Procurement, Public Relations, Research and Development, Government and External Relations

The Five-Year CSR Roadmap

We marked the centennial of Hitachi, Ltd. in fiscal 2010 by creating the Five-Year CSR Roadmap, a medium-term plan for CSR. The goal is to coordinate this initiative with the medium-term management plan, or corporate strategy, to become a truly global enterprise. Using this roadmap, we have reinforced the foundation of Group-wide operations, quantitatively measured CSR activities, and improved corporate transparency to demonstrate leadership in resolving global challenges and opportunities confronting society.
Based on this roadmap, CSR promotion team at Hitachi, Ltd. and our overseas regional headquarters outside Japan have created action plans and set assessment targets to make CSR programs more effective.

The Five-Year CSR Roadmap

The Five-Year CSR Roadmap

CSR Self-Assessment Tool

In fiscal 2008, Hitachi, Ltd. and Group companies jointly developed the Hitachi Group CSR Self- Assessment Tool, which benchmarks our companies against other leading global companies. The goal is to tackle issues and clarify initiatives based on our policies for pursuing CSR and continuously improving performance.
Including Hitachi, Ltd., 35 Group companies—23 in Japan and 11 in North America and Asia— employ this tool, which has been translated into English and Chinese.

Results of Fiscal 2010 Self-Assessment

Hitachi’s scores in fiscal 2010 were higher than a year earlier, including those for commitment to CSR, corporate ethics and human rights, and the working environment. The prime reasons for this success are holding CSR courses for Group company directors, the Hitachi Group Codes of Conduct, wider implementation of e-learning, and the creation and publication of the Hitachi Group Health and Safety Policy. In fiscal 2011, we plan to review these evaluation items, using ISO 26000 standards, to attain even higher global results.

Main Topics Covered in Each Policy of the CSR Self-Assessment Tool

Policy 1:
Commitment to Corporate Social Responsibility (CSR)
CSR vision; CSR education; risk management
Policy 2:
Contribution to Society through Our Business
Coordination with business strategies; sustainable designs; customer satisfaction
Policy 3:
Disclosure of Information and Stakeholder Engagement
Information disclosure; dialogue with stakeholders
Policy 4:
Corporate Ethics and Human Rights
Corporate governance structure; awareness of ethics; compliance; human rights
Policy 5:
Environmental Conservation
Carbon management strategies; resource recycling; ecosystem conservation
Policy 6:
Corporate Citizenship Activities
Strategic social contribution; participation in local communities; social enlightenment
Policy 7:
Working Environment
Respecting diversity; fulfilling work environments; work-life balance
Policy 8:
Responsible Partnership with Business Partners
CSR procurement; communication with suppliers

FY 2010 Self-Assessment Results (Hitachi, Ltd.)

FY 2010 Self-Assessment Results (Hitachi, Ltd.)

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