The following table is a summary of the main CSR activities and results in fiscal 2006 and plans for future activities, based on the Hitachi Group "Three-Year CSR Roadmap." In accord with the "CSR Policy of the Hitachi Group," we aim to steadily resolve issues through planned projects and to implement higher-level CSR activities.
: Achieved 
: Partially achieved
1.Commitment to corporate social responsibility
| Activities in fiscal 2006 | Results in fiscal 2006 | Achievement level | Fiscal 2007 goals/plans |
|---|
| Increased the learning rate of the CSR e-learning program | Implemented by 103 Hitachi Group companies (in Japan) / 90% of employees took part (Hitachi, Ltd.) | |
- Ensure that all employees of overseas Group companies are familiar with the "CSR Policy of the Hitachi Group" and formulate activity program in response to social issues in each region
- Select and visualize Hitachi Group's CSR activities
|
|---|
| Employee survey of CSR awareness | 80% of employees "understand Hitachi's CSR activities." (Hitachi, Ltd.) | |
|---|
2.
Contribution to society through our business
| Activities in fiscal 2006 | Results in fiscal 2006 | Achievement level | Fiscal 2007 goals/plans |
|---|
| Strengthened the prevention of reoccurrence of serious product accidents |
A Quality First (QF)*1 survey was conducted at six divisions where serious product accidents occurred in fiscal 2005. Remediation was confirmed to examine measures to prevent reoccurrences, and the Kepner-Tregoe Program*2was applied at 23 divisions and Group companies. | |
- Steadily implement various measures by Supervisory Office for Monozukuri
- Group-wide sharing of in-house good practices of
PS risk assessment*3
- Identify themes for CS activities in each business
and promote activities to improve CS
|
|---|
| Developed a Group-wide system for Customer Satisfaction (CS)
activities | Shared examples of CS activities among business groups / Strengthened the Information and Telecommunication Systems Group's CS activities | |
|---|
- *1
- Quality First (QF) survey:
Examination by a specialist team that points out problems and studies measures for improvement in order to eliminate serious product accidents.
- *2
- Kepner-Tregoe Program:
systematic method of resolving issues and reaching decisions by systematizing and formalizing four basic types of analysis.
- *3
- PS (product safety) risk assessment:
A process for assessing risks related to product safety and determining whether or not the risks can be tolerated.
3.Disclosure of information and stakeholder engagement
| Activities in fiscal 2006 | Results in fiscal 2006 | Achievement level | Fiscal 2007 goals/plans |
|---|
| Strengthened the prevention of information leakage | Acquired Privacy Mark certification for all of Hitachi, Ltd. (February 2007) | |
- Formulate global security guidelines
- Determine appropriate contents and scope of information disclosed to the media and investors
- Regular progress reports on structural reform of business, based on management policies and improvement of IR activities
|
|---|
| Expanded IR activities of business divisions |
Held two IR explanation meetings for business groups and one joint IR explanation meeting for Group companies |
|
|---|
4.Corporate ethics and human rights
| Activities in fiscal 2006 | Results in fiscal 2006 | Achievement level | Fiscal 2007 goals/plans |
|---|
| Reviewed corporate ethics education | Examined review of Business Ethics Handbook / Examined system for instilling ethics and compliance awareness | |
- Review Business Ethics Handbook and promotion of education
|
|---|
| Analyzed present status of ethics and compliance in all Group companies | Studied a compliance system for main Group companies and corporate behavior standards | |
|---|
5.Environmental conservation
| Activities in fiscal 2006 | Results in fiscal 2006 | Achievement level | Fiscal 2007 goals/plans |
|---|
| Group-wide integration of environmental departments and acquisition of ISO 14001 environmental management system certification |
Acquired certification for environmental management system, under the Hitachi Group Environmental Promotion Mechanism (September 2006) |
|
- Formulate separate integrated environmental management system plans for business groups and for Group companies
- Increase Super-Eco Product ratio to 8%
- Register 8 Super-Eco Factories
|
| Introduced Super-Eco Products and Super-Eco Factories |
Registered 40 Super-Eco Products, start of Super-Eco Factory certification system |
|
6.Corporate citizenship activities
| Activities in fiscal 2006 | Results in fiscal 2006 | Achievement level | Fiscal 2007 goals/plans |
|---|
| Group-wide and worldwide implementation of social contribution activities | Expanded the operating area of Hitachi Young Leaders' Initiative (Vietnam) | |
- Implement programs using the global environment as a theme
- Expand support programs in education (expansion of regions for promoting Universal Design)
|
|---|
| Expanded support programs in education through employee volunteering | Implemented support programs in education on theme ofvuniversal design at 10 elementary schools, etc., in Japan | |
|---|
7.Working environment
| Activities in fiscal 2006 | Results in fiscal 2006 | Achievement level | Fiscal 2007 goals/plans |
|---|
| Surveyed working environment on business process and opinion surveys*4 |
In response to results of survey, started to diversity promotion projects (in-company intranet Web site for disseminating information / Held forums for women managers / Prepared a guidebook on support for combining work and childrearing) (Hitachi, Ltd.) | |
- Promote diversification of human resources
- Enhance activities for diversity promotion (company-wide information sharing, appointment of women managers)
- Continue implementation of global manager training (1,000 trainees)
|
|---|
| Cultivated global managers and promote diversity through global training programs | Implemented global manager training for 500 Hitachi Group employees from Japan and overseas / Implemented diversity promotion projects, mainly in Japan, North America, and Europe | |
|---|
- *4
- Business process and opinion surveys:
Surveys of employee opinions concerning work and life in the workplace (conducted once a year since fiscal 2001).
8.
Responsible partnership with business partners
| Activities in fiscal 2006 | Results in fiscal 2006 | Achievement level | Fiscal 2007 goals/plans |
|---|
| Ensured that overseas partners were completely familiar with the "Guidelines for Procurement and Business Transactions" / Monitored the CSR activities of domestic and international partners |
Ensured that overseas partners are completely familiar with "Guidelines for Procurement Activities" (already implemented for domestic partners in fiscal 2005) / Implemented a trial questionnaire survey at the 20 main domestic partners, based on a checklist prepared by the Japan Electronics and Information Technology Association (Hitachi, Ltd.) | |
- Monitor CSR activities of business partners and establish evaluation method
- Qualitatively improve the environmental management systems of green suppliers through HI-KES*5 formulation courses and environmental procurement courses
|
|---|
| Achieved 100% green supplier ratio | |
- *5
- HI-KES:
Activities conducted by Hitachi to support environmental safety activities of business partners based on the Kyoto Environmental Management System Standards (KES), a specified non-profit organization.
