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Personnel Systems
At Hitachi, Ltd., our personnel system is designed to assess the strengths and achievements of employees fairly and transparently and to reflect these findings in salaries and bonuses. Elements, standards, and methods of evaluation are fully disclosed as employees meet their evaluators to arrive at a shared assessment. In the course of these discussions, employees receive feedback on their strengths and weaknesses as well as guidance on achievement of business goals and capacity building. An evaluation manual is used to minimize disparity. As a further step, employees are surveyed annually to review the evaluation process, and follow-up work is done to ensure its proper management.
Survey of All Employees
Hitachi, Ltd. conducts an annual survey of all of its 41,000 employees to check on such matters as employee satisfaction, workplace culture, and views on management. Known as the "Business Process and Opinion Survey" (B.O. Survey), the survey is conducted through the Intranet. Results are analyzed for each workplace and are used in personnel policies and business culture transformation.
"360-Degree Feedback Program"
In this program, about 10,000 managers attend workshops to understand feedback from their superiors, colleagues, subordinates, and junior staff members, with the help of expert instructors. It helps managers have a new understanding of their strong points and weak points, and develop their capability.