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Hitachi

Corporate InformationCSR (Corporate Social Responsibility)

Hitachi's Aims: Achieve Management That Is Ever Responsive to the Expectations of Society

We are actively advancing our CSR activities to meet society's expectations based on an accurate perception of the impact of our operations on society and our social responsibilities. We are contributing to the resolution of social issues through our Social Innovation Business, which combines advanced IT with infrastructure technologies developed over many years, and are conducting dialogue with all our stakeholders to identify and contribute to the identification of social issues.

Of particular note in fiscal 2016 was the start of management-level deliberations on how we can contribute to society through our Social Innovation Business while paying heed to the United Nations Sustainable Development Goals (SDGs), which came into force in January 2016.

Fiscal 2016 Overview of Activities

In fiscal 2016, we formulated our long-term environmental targets for 2050 and worked to promote understanding of the Sustainable Development Goals (SDGs) inside the company. We also made an effort to communicate interactively with our stakeholders, such as by actively conducting stakeholder dialogue in and outside of Japan.

Main Plans and Results

Realizing Sustainable, Innovative Management

Achieved
Achieved
Partially achieved
Partially achieved
Not achieved
Not achieved
Main Plans and Results:Realizing Sustainable, Innovative Management
Policies FY 2016 goals/plans Results in FY 2016 Achievement level FY 2017 goals/plans
Recognition of stakeholder expectations; identification of social responsibilities to fulfill in business activities and social issues to address through business
  • Formulate long-term environmental policies
  • Hold workshops to promote understanding of the importance of sustainability
  • Announced long-term environmental targets
  • Held workshops on scaling up SDGs and business activities at the Water Business Unit
Partially achieved
  • Launch Executive Sustainability Committee; have each business unit/Group company formulate and promote a sustainability strategy that includes SDGs
Promotion of innovative R&D that contributes to resolving customers' or society's issues
  • Continue to actively communicate research activities and achievements
  • Continuously achieve recognition for world-leading innovative research
  • Issued 35 press releases (17 related to open innovation)
  • Received nine awards for world-leading innovative research, such as the Industrial Standardization Awards, Minister of Economy, Trade, and Industry Award, and Contemporary Master Craftsman award
Achieved
  • Continue policy of disclosure and open innovation
  • Continuously achieve recognition for world-leading innovative research

Understanding Issues Through Dialogue and Taking Part in Initiatives

Main Plans and Results:Understanding Issues Through Dialogue and Taking Part in Initiatives
Policies FY 2016 goals/plans Results in FY 2016 Achievement level FY 2017 goals/plans
Recognition of company's impact on society through interactive communication with stakeholders
  • Recognize issues and achieve improvements by building relationships and engaging in dialogue with NGOs
  • Held stakeholder dialogues around the world with NGOs and shared experiences, information
Achieved
  • Continue building relationships and engaging in dialogue with NGOs
  • Pursue proactive PR activities
  • Examined social issues and solutions in designated areas in Japan and overseas with various business units and Group companies
  • Shared activity policies and case studies with PR officers of US Group companies
Achieved
  • Promote PR activities of both social and business activities
    • (1) Create new Social Innovation Business activities by partnering with governmental and international institutions
    • (2) Formulate SDG-based assessment index of social businesses
  • Establish a global public relations structure that capitalizes on Hitachi's strengths as both a Japanese and international company
  • Hold stakeholder dialogues
  • Held stakeholder dialogues in India, Europe, Australia, Singapore, and China; started preparing for stakeholder dialogues in North America; discussed issues on disclosure in Europe
  • Discussed Integrated Report disclosure issues at the dialogue in Europe
Partially achieved
  • Continue with stakeholder dialogues in each country and reflect the conclusions in business activities
  • Hold stakeholder dialogue more than once a year on policies and important themes under review in North America, Australia, Europe, China, India, and Singapore
  • Advertise in 19 countries, including Japan, as part of a global integrated brand campaign
  • Ran ads and TV commercials on two themes, respectively, in 19 countries, including Japan
Achieved
  • Advertise in 16 countries, including Japan, as part of a global integrated brand campaign

Understanding Issues Through Dialogue and Taking Part in Initiatives

Hitachi's Approach

Hitachi promotes its Social Innovation Business with efforts to accurately perceive the social issues in each country or region, followed by collaborative creation with customers and other stakeholders to resolve them. In conducting this business, we place importance on two-way communication with stakeholders and active participation in various initiatives in coordination with various groups.

Sustainability Report Download

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