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Hitachi's customer information systems (CIS) provide large-scale, highly reliable, and high-performance systems that are designed for mission-critical tasks, which include billing systems and call centers. The systems support detailed customer service to respond to any changes in the social environment and in energy company needs.
Power distribution equipment management systems by Hitachi enable power distributors to access integrally managed information about their equipment, and to use such information for planning, construction, operation, and maintenance work. Using these systems facilitates the visualization of expert skills and the streamlining of field work.