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Hitachi

Integrated Operations Management JP1

Intelligence  |  IT operations automation

JP1/Automatic Operation

Need to automate your day-to-day operations to prevent operational mistakes and improve quality?

Product overview

JP1/Automatic Operation automates day-to-day IT operations to help reduce the required work time and improve work quality. Automate your operations to standardize work.

Automate various IT operations

With JP1/Automatic Operation, you can automate a variety of IT operations including those performed on a daily basis (such as checking server operating statuses, and starting, stopping, and restarting servers) as well as those performed only when the need arises (such as adding or deleting virtual machines, and performing operations to recover from failures). JP1 can be used to automate not only simple tasks but also complex or time-consuming tasks, helping you to optimize your operations and cut down your work time. Furthermore, JP1 provides highly reliable service templates that were created based on Hitachi's operational expertise. With these templates, you can automate standard operational procedures simply by configuring a few easy settings. Automating IT operations that previously required expert knowledge or skills allows you to achieve high-quality, efficient IT operations that do not depend on the skills or experience levels of individual operators.

Operate a wide array of targets

JP1/Automatic Operation can be used to perform tasks on operating systems, virtual environments, storage devices, DBMS products, and more. This breadth of operating targets means you can automate anything from a small-scale system to a system as large as a data center. You can even operate cloud services and your existing systems (provided that those systems support the REST API*). Because you do not need to install agents on the servers or storage systems to be operated, you can introduce JP1/Automatic Operation with minimal impact on your existing system.

REST API : Representational State Transfer API

Automate various IT operations, Operate a wide array of targets

Video introducing the product

Automate operation to resolve issues related to insufficient manpower or technical skills

Automate operation to resolve issues related to insufficient manpower or technical skills

Optimize your IT operations

Check service execution statuses at a glance

From the Dashboard, you can check the execution statuses and execution results of the services (tasks) of IT operations. Information about all services executed in the system is displayed in one place, making it easy to identify services that are executed often and those that fail often. This is useful when you want to improve your system operation. Furthermore, services that need to be executed frequently can be bookmarked, allowing you to execute them from the Dashboard quickly and easily.

Because information about all of the services you are in charge of is gathered in one place, you can identify services that require your attention, such as those that failed or that require a user response. You can then swiftly carry out the required action. The task window lets you check the progress of each service. By checking the statuses of the individual steps of a service, you can determine which steps were successful and which steps failed. This allows you to re-execute a service starting from a step that failed or a subsequent step.

Check service execution statuses at a glance

Optimize repeated processes and automate operations that require a user response

Operations where the same processing is repeatedly executed on multiple servers can be automated so that the operator only needs to specify the target servers and then execute the service once. Operations requiring a user response can also be automated so that processing pauses when it requires a user response and then automatically resumes after receiving a response. For example, you can automate the installation of Windows updates on multiple target servers, so that the installation starts only after the user confirms the updates in a dialog box. JP1 makes it easy to automate operations that were previously deemed difficult to automate because they require repeated execution or a user response. By automating such operations, you can reduce the workload of operators and help prevent operating mistakes.

Optimize repeated processes and automate operations that require a user response

Develop services to automate your IT operations

Use service templates to easily automate IT operations

JP1/Automatic Operation includes service templates for automating IT operations typically performed at data centers or companies. By using these highly reliable service templates that were created based on Hitachi's operational expertise, you can immediately start automating your IT operations. The provided service templates can be categorized, for example, by purpose or type, making it easy to find the template you need.

Note:
Depending on your support service contract, every few months, you may be eligible to receive new or updated service templates from the website for support service subscribers.

Examples of provided service templates

  • Operations on OSs (changing passwords, acquiring lists of users)
  • Operations in JP1 products (adding or deleting monitoring settings)
  • Registering Chef Client and Puppet Enterprise Agent
  • Operations in virtual environments (adding, deleting, starting, and stopping virtual machines)*
  • Operations related to Amazon Web Services and OpenStack*
  • Operations on storage devices*
  • Operations in DBMS products (starting and stopping instances)*
*
Requires JP1/Automatic Operation Content Pack.

Use service templates to easily automate IT operations

Automate your own IT operations

You can use the Service Builder to create service templates for automating your own IT operations. Modifying or combining existing service templates allows you to create templates efficiently.

Furthermore, you can easily test the created service templates by using the service debugger. With JP1/Automatic Operation, you can set breakpoints and processes to be skipped, or change the values used to judge forking conditions. These options allow you to perform tests in various ways, helping you create high-quality service templates.

Automate your own IT operations

Limit the operations that can be performed

In an environment consisting of multiple systems that have been consolidated (such as a cloud environment or virtual environment), you can restrict the systems in which each operator can work. To do this, assign each operator permission to operate only the services he or she is in charge of. By blocking access to unnecessary services, you can prevent operators from performing incorrect or inadvertent operations on systems they are not in charge of, thereby ensuring the safe operation of all systems.

Limit the operations that can be performed

Automate parts of operation procedures

By linking JP1/Automatic Operation with JP1/Navigation Platform, a product for visualizing operational procedures and expertise, you can automate some of the IT operations that make up those operational procedures. This allows operators to execute services (automated IT operations) by simply entering a service name, the name of the server to be operated, and some other information. As a result, you can ensure that work is performed in accordance with the applicable procedures for improved efficiency and uniform quality.

Link with existing systems

By using the REST API provided with JP1/Automatic Operation, you can execute services, check execution results, and perform other tasks from existing systems (such as workflows) or your own customized windows. Because JP1/Automatic Operation can be used on any platform that supports HTTP, you can automate a wider range of IT operations.

Automate parts of operation procedures, Link with existing systems

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