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Hitachi

Integrated Operations Management JP1

Intelligent Governance  |  Asset and distribution management

JP1/IT Desktop Management 2

Need to manage IT assets appropriately and mitigate any related security risks?

Product overview

JP1/IT Desktop Management 2 automatically collects various types of information, allowing you to manage it all in one place.

The information that can be collected by this product includes information about hardware, software, and security. You can use the product to manage information not only from PCs and servers, but also from an increasingly diverse array of IT assets, including anything from virtual desktops to smart devices. With JP1, you can efficiently detect devices when they are first connected to the network, as well as automatically apply changes made to management devices, to ensure that management information is always kept up to date. Moreover, JP1 helps ensure that licenses are managed properly. By keeping track of the number of software instances that are installed on your devices and the number of licenses you own, you can detect and address any shortage or excess in those licenses. JP1/IT Desktop Management 2 also checks the statuses of security measures to be applied to managed devices and automatically applies measures according to your security policies. These features eliminate or reduce security risks by ensuring thorough compliance with security measures on a daily basis.

Product overview

Video introducing the product

Efficiently unify management of your IT assets

Efficiently unify management of your IT assets

Manage your smart devices along with your other existing IT assets.

Manage your smart devices along with your other existing IT assets.

Asset management : Make the best use of your IT assets with JP1's functions that help you manage with precision

Manage IT assets all in one place

With JP1, you can automatically collect information about hardware devices and software programs over the network. In addition to on-premises devices connected to the network, you can also manage notebook computers that are only occasionally connected to the network, as well as notebook computers and smart devices that are taken off-premises for remote work. Even contract-related information (such as the contract type and period) can be registered and managed in association with the relevant IT assets.

Manage IT assets all in one place

Manage software licenses

JP1 can automatically identify what software is installed on managed PCs and then incorporate this information to show you the number of licenses you own, the number of licenses in use, and the number of licenses still available. You can check this data to make sure you are not using any software programs in excess of the licenses that you have purchased. JP1 also allows you to identify the PCs on which a program has been installed but to which no license has been allocated.

Manage software licenses

Manage contract information

JP1 allows you to manage contract information (contract type, start and end dates, status, etc.) in association with managed IT assets. Actual contract documents can be scanned and the resulting electronic data can then be saved as an attachment to the contract information. This means that, instead of having to search for physical documents, you can quickly and easily check the contents of a contract from JP1.

Control devices remotely

When a problem occurs on a PC at a remote site, you can solve the problem remotely from the convenience of your own desk. Remote connectivity allows you to send and receive required data to and from PCs. You can even record a video of your remote operations to use later when explaining the process to other users.

Distribute and install software

You can use JP1 to automatically distribute and install software on your company's remote PCs and servers. JP1 provides a wide array of functions that allow you to distribute software to only a specific subset of PCs (for example, PCs belonging to a particular department) and to specify the date and time when software is to be distributed and installed. With these and many other detailed settings, JP1 allows you to customize your software distribution operations.

Distribute and install software

Manage smart devices

JP1 allows you to collect information from smart devices (such as smartphones and tablets) and manage them together with other devices such as computers and servers. You can even remotely control smart devices by, for example, installing applications, locking or initializing lost devices, and resetting forgotten passcodes.

Collect information about smart devices

You can collect information about each smart device you manage, such as the device's OS, its serial number, and the contact information listed in the contract. You can manage this information from the same window that you use to manage PCs and servers.

Collect information about smart devices

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JP1 can be used to manage devices running iOS 10.0 or later, or Android 6.0 or later. For more information on supported OSs, see the applicable JP1 product manual.

Protect smart devices

When smart devices are used for work, you inevitably incur some risks. JP1's functions for controlling smart devices help you mitigate these risks. For example, when someone loses a smart device, you can ensure that anyone who happens to pick up the lost device will not be able to use it, such as by locking the device or initializing it to prevent information leaks. You can also reset forgotten passcodes and forcibly install apps required for work. All of these operations can be performed remotely.

Protect smart devices

Security management : Manage the health of your PCs with help from fast data collection and protective security measures

Ensure compliance with security measures

With JP1/IT Desktop Management 2, you can collect information from managed PCs, such as information about security vulnerabilities, prohibited operations, and information leakage. JP1 helps you form a clear picture as to whether the security risks facing each of your PCs are being effectively mitigated.

Ensure compliance with security measures

Keep a log of operations

Operations that allow someone to obtain internal company information, potentially disclosing such information to parties outside the company, pose a risk of information leakage. Examples of such operations include uploading data to an external website, sending email, and copying data to a USB memory device. JP1 identifies these types of operations as "suspicious operations" and notifies administrators, who can then trace the operations by examining the operations logs.

Keep a log of operations

Restrict the use of USB memory devices

With JP1, you can permit the use of only USB memory devices owned by the company, prohibiting the use of all other USB memory devices. In other words, if someone inserts an unauthorized USB memory device, use of the device will be disabled. This feature limits the ability of USB memory devices to act as a pathway for information to leak outside the company. JP1 also allows you to check a list of the files stored on each USB memory device that you are managing.

Control network connections

You can use JP1 to prevent PCs that you are not managing from connecting to the network, ensuring that privately owned PCs cannot access the company network even by accident. You can also automate the process for verifying that all appropriate security measures have been implemented on a particular managed PC before that PC is allowed access to the network.

Implement thorough virus protections

As JP1 allows you to verify that all required security measures have been implemented, if an unsafe PC is found, you can send a message to the user of that PC to request that the necessary security measures be applied. Furthermore, if there are PCs that are at risk because their antivirus software is not up to date, you can distribute and install the latest version of that software on these PCs.

Implement thorough virus protections

Install and manage Windows updates

When the automatic Windows update function is disabled, JP1 can automatically enable it so that the latest Windows updates are installed. If there is a specific Windows update that you do not want to install, you can select which Windows updates are to be distributed and installed.

Automatically distribute and install Windows updates*

Windows updates can be distributed and installed on PCs that you are managing. As long as the management server is connected to the Internet, the entire process can be automated.

Automatically distribute and install Windows updates

As new Windows updates become available, they are automatically added to the update list.

Automatically distribute and install Windows updates

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Automatic distribution of Windows updates requires a subscription to JP1 support services.

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Related information

There are precautions when installing this product. Please contact our sales office for details.

About Windows 10 servicing options

  • Current Branch for Business (CBB) and Long Term Servicing Branch (LTSB) are supported.
  • Current Branch (CB) is not supported.