Skip to main content
Intelligence | IT operations automation
Need to visualize and share operational procedures so that operators can work with confidence?
JP1/Navigation Platform helps you visualize and share operational procedures and expertise, and provides accurate and appropriate guidance to operators during complex procedures.
Make use of the know-how of experienced operators to create on-screen operational procedures that are easy to follow, thereby ensuring that all operators are able to carry out their work correctly. With JP1/Navigation Platform, operational procedures are managed, shared, and improved from a central location. This not only makes it easy for operators to share their expertise, but also helps prevent omissions or oversight with respect to managing operational procedures and ensuring that procedural changes are applied uniformly.
With JP1/Navigation Platform, operators can perform their work with confidence while referring to a flowchart that gives an overview of the operational procedure and receiving step-by-step guidance in the form of detailed descriptions and images. As operational procedures can be viewed on both computers and iPads, they can be easily accessed from any location (such as a server room) without requiring operators to carry around bulky procedural handbooks. For procedures that include steps that have been automated, operators can easily execute those steps by using the GUI. For example, an operator can launch services of JP1/Automatic Operation (for automating IT operations) to execute a series of automated steps and then check the work results in JP1/Navigation Platform.
JP1/Navigation Platform automatically saves a history of all work performed by referring to operational procedures. Not only can this history be used as evidence in work reports, but it also saves operators the trouble of having to manually fill out forms to record their work.
With JP1/Navigation Platform, you can easily check the work results of each operator or of each process. Graphs of work results help you identify areas to be improved, in terms of work items that take a lot of time and operators who have a heavy workload. In addition, each work procedure is automatically analyzed based on details of its work history, such as the number of times a work item was performed, the time needed to perform that work item, and the number of times errors occurred in relation to that work item. Based on this analysis, you can identify problematic work items (such as those that are time-consuming or those where operators are prone to making input mistakes) and then take measures to improve the relevant procedures.
You can efficiently create visual representations of operational procedures in a web browser simply by adding plugins (representing work items) to create flowcharts. You can easily rearrange plugins in a flowchart, edit their labels, and even insert image files to be referenced at a particular step in the procedure.
When an operational procedure is changed, JP1/Navigation Platform automatically manages the change as a new version of the procedure. The dates on which each procedure was updated and released are recorded, making it easy to check whether you are using the latest version of a procedure. Furthermore, operators can compare two versions of the same procedure; steps that changed are highlighted so that operators can pick them out at a glance and easily share information amongst themselves. This helps ensure that all operators are aware of any changes made to procedures and apply those changes to their work.
Linking JP1/Navigation Platform with other JP1 products allows you to launch operational procedures from those other products and to automatically execute, as part of an operational procedure in JP1/Navigation Platform, processes performed by other JP1 products.