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Electronic commerce (EC) is broadly defined as the conducting of business transactions among consumers, firms and public organizations on open networks. EC can be divided into several areas according to the participating entities and the form of transaction. The Hitachi Commerce Solution consists of software products and services that aid in the construction of various EC systems.
Hitachi already provides software and services for Internet shopping, and is now engaged in other fields such as business-to-business EC. Hitachi is also helping users to begin EC-related businesses with services which facilitate the realization of EC. Hitachi runs a network forum where users can experiment with EC systems. It enables users to reduce initial costs and to focus their efforts on the operation of their businesses.
In the field of common infrastructure, Hitachi is offering Authentication Service, which enhances the security of communication through the issuing of certificates which identify entities engaging in business transactions. This service also makes online payment more reliable when connected with credit check through credit card companies or banks.