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As Hitachi Group expands its business in the global market, information technology (IT) has an important role to play in providing business processes in the form of services and in the collaborative creation of value with customers from the business planning stage. This issue of Hitachi Review draws on the concepts of “global operations” and “services” to describe the activities of Hitachi's information and telecommunications divisions in countries and regions around the world.

From the Editor

From the Editor
Naohiko Sato

Technotalk

Global IT Service Creating New Value from Locally-based Perspective
Kumi Yokoe, Ph.D. / Setsuo Shibahara

Overview

Business Strategy for IT Services Supporting Global Operations
Miki Hamano / Takeshi Miwa / Junri Ichikawa / Satoshi Ibaraki

Featured Articles

Business Concept

How can Hitachi's Management Consulting Practice Help Realize Social Innovation?
Patrik Sjöstedt / Hans Lindeman / Iben Mollerup Skov

Operational Services Case Studies

Marrying IoT and Big Data: Are You Ready?
Nick Chang
Operation of Payment Service Business Based in India
Osamu Okuzawa / Akemi Komura / Jayant D'Mello / Tiju Easow
Smart Cash Stream Solution for More Efficient and Tightly-controlled Cash Management
Hidefumi Hamada / Ke Jiang / Hisao Ogata / Takashi Matsuo
IT Infrastructure Service Business Strategy for India
Kazuyuki Morihata / Hideo Tsuru / Kazuma Miyamoto / Ryosuke Shimura
Trends in Finger Vein Authentication and Deployment in Europe
Yuji Nakamaru / Makiko Oshina / Shuichi Murakami / Ben Edgington / Ravi Ahluwalia
Use of Smarter Distribution for Global Logistics Service
—High Added Value Service Achieved through Integration of Procurement, Logistics, and Information—
Kunio Terauchi / Masashi Suezaki / Hisaya Ishibashi / Nobuaki Takahashi / Atsushi Nabeshima / Shinichiro Hayashi
TSCM Cloud Services for Implementing the Global Mother Factory Center Concept
Hirotaka Morita / Shigenori Tanaka / Yoshimitsu Hiro / Manabu Naganuma
Global Cost Management Solution Supporting Business Strategy
Kenji Fukute / Manabu Ashikawa / Shuichi Fukuyama / Kazuo Yamamura
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