Hitachi Review

A Practical Approach to Increasing Business Sophistication

AI Services and Platforms

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Hitachi Review

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Companies have begun working on business improvement initiatives inspired by insights acquired from events occurring around the world. To provide efficient support for these initiatives, Hitachi is working on projects to help solve wide scale problems and assist business growth. Collectively referred to as Hitachi AI Technology, these projects consist of cutting-edge AI technology and solutions driven by AI technology. The Hitachi AI Technology/Business Improvement Service was developed as the first of these projects. The service is designed to help solve management problems in areas such as improving corporate sales and cutting costs. This article describes an overview of this practical AI-driven service designed to increase business sophistication, and looks at the platforms that help make this service possible.

Table of contents

ABOUT THE AUTHORS

Yasuharu Namba, Dr. Eng.

AI Business Development, Digital Solution Business Development, Service Platform Business Division Group, Information and Communication Technology Business Division, Hitachi, Ltd. He is currently engaged in the research and development of services utilizing AI. Dr. Namba is a member of the IEEE, the Association for Computing Machinery (ACM), the Information Processing Society of Japan, The Japanese Society for Artificial Intelligence, and the Society for Serviceology.

Jun Yoshida

Big Data Business Development Center, Digital Solution Business Development, Service Platform Business Division Group, Information and Communication Technology Business Division, Hitachi, Ltd. He is currently engaged in consultation for data analysis services.

Kazuaki Tokunaga

AI Business Development, Digital Solution Business Development, Service Platform Business Division Group, Information and Communication Technology Business Division, Hitachi, Ltd. He is currently engaged in the research and development of services utilizing AI.

Takuya Haraguchi

Big Data Solution and Services, IoT & Cloud Services Business Division, Service Platform Business Division Group, Information and Communication Technology Business Division, Hitachi, Ltd. He is currently engaged in the big data business.

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