Utilization of AI in the Financial Sector
A succession of new user-oriented services combining finance and IT have been appearing recently. Known as FinTech, these services influence competitive advantage for their ability to create innovation beyond the framework of conventional financial services. Acting as an enabler for creating innovation, Hitachi is taking a close look at AI, and working on its utilization in the financial sector. This article looks at phenomena such as FinTech and the IoT as precursors of changes in the financial industry. It discusses how AI is being used in the financial industry through activities designed to raise management KPIs by quantitatively evaluating organizational activity levels from action data acquired from wearable terminals. The article also describes the future outlook for AI use by examining concepts such as the development of business applications that use embedded AI.
Global Center for Social Innovation – Tokyo, Research & Development Group, Hitachi Ltd. He is currently engaged in research into service business design methodology and application. Mr. Kumagai is a member of the Information Processing Society of Japan (IPSJ).
Global Center for Social Innovation – Tokyo, Research & Development Group, Hitachi Ltd. She is currently engaged in research into the use of human big data for organizational management. Ms. Tsuji is a member of The Society of Project Management.
Financial Information Systems Sales Management Division, Financial Institutions Business Unit, Hitachi Ltd. He is currently engaged in developing solutions for financial institutions.
