1. Firefighting Command Solution to Increase Public Safety and Security
A firefighting command system is a non-stop 24-hour system that protects the life and property of every citizen by rapidly issuing commands to fire stations and fire engines in response to emergency calls. In recent years, emergency calls have grown more diverse and Hitachi has developed systems with a wider range of functions for dealing with calls from non-Japanese and people with disabilities, including multilingual translation and chat functions. Other functions include field support functions that enable the command center to issue more accurate commands by sending information such as handwritten memos, videos and pictures, etc. to in-vehicle and field devices, and support functions for dealing with large-scale disasters through information aggregation and sharing.
Going forward, Hitachi will develop systems that will allow field personnel to send real time images and relevant information through smartphones, tablets and wearable devices, enabling the command center to understand and communicate the situation on the ground more accurately. Hitachi will also use artificial intelligence (AI) to develop a wider range of support functions and provide command solutions that increase public safety and security.