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Integrated Operations Management JP1

The support status of cluster software on a cloud platform is described for each OS version.

Notes about the lists

  • Information about the product support status is collected at the end of each month. If there is any change in the status, the information is updated the following month.Areas that have been changed are marked.
  • For details about the supported OS versions and editions, see the Support OSs.

Use of JP1 products and cluster software in the same environment

Even if you are using JP1 products in an environment operating as a cluster system, if you are running the JP1 products on individual servers instead of using failover in conjunction with the cluster software, the scope of supported operations in such an environment is the same as the scope of supported operations in a platform environment supported by JP1 products as long as the following condition is met.

  • When a failover is performed by using the cluster software, IP addresses that are resolved based on host names do not change for the hosts before or after the failover.

Notes on the cluster configuration in an Azure environment

For the Japan region, the following problem was resolved by measures implemented on the Microsoft Azure side: A JP1 product that uses a load balancer for a cluster configuration in a Microsoft Azure environment and performs failover while Floating IP (Direct Server Return, which is hereinafter abbreviated to DSR) is enabled cannot communicate with other servers.

For regions other than the Japan region, please check with the customer support center for Microsoft Azure.
Note: When contacting Microsoft, inform the person in charge that your inquiry is about a case in which attempts to establish VIP communication starting from a server configured in the environment fail if the HA port and DSR are enabled by using Standard ILB on Microsoft Azure.

For this reason, we will resume general support for failovers where a load balancer for a cluster configuration is used in a Microsoft Azure environment and a Floating IP (DSR) is enabled.


Category Update Excel format
Windows Server 2022
Windows Server 2019
Windows Server 2016
Windows Server 2012 R2
Windows Server 2012


Category Update Excel format
Red Hat Enterprise Linux 8
Red Hat Enterprise Linux 7
Red Hat Enterprise Linux 6