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Integrated Operations Management JP1


From on-premises environments to the cloud, choose JP1 Version 12 for the integrated management of increasingly complex and diverse IT systems, and catapult your business into the future

With the advent of hybrid cloud and multi-cloud environments, today's IT systems are more varied than ever. Each type of system requires a different set of operations management skills and IT engineers are expected to have a wealth of operations management experience, placing a great burden on them. At the same time, the chronic shortage of human resources persists. Today, we are seeing an increase in the complexity of IT environments, demand to accelerate digital transformation, and a rapid spread in the use of cloud systems. As such, companies must quickly figure out how to efficiently and reliably operate their mission-critical IT systems, whether they be on premises or in the cloud.

Even as IT systems become more complex and diverse, JP1 can manage these systems in an integrated manner. Furthermore, JP1 is cloud ready, poised to help you optimize and stably execute business processes across on-premises and cloud environments. By standardizing and automating IT operations for greater efficiency, JP1 mitigates issues such as personnel shortages and dependency on specific individuals. You can confidently use JP1, both in on-premises environments and in the cloud, to increase your company's competitiveness.

With JP1, leap into the next era of IT.

JP1 operations management for your every need

JP1 provides products for Intelligence, Intelligent Monitoring, Intelligent Automation, and Intelligent Governance to meet your management needs.


  • Integrated management
  • IT service management
  • IT operations automation

Comprehensively manage the various types of data scattered throughout your system, as well as the relationships in and insights gleaned from the data. Centrally control operations in accordance with defined policies, for intelligent IT operations that help increase the value of your businesses and services.


  • Infrastructure management
  • Performance management
  • Network management

Achieve stable system operation by controlling and analyzing the IT systems that support your services and businesses.


  • Job management

Operate the IT systems that support your services and businesses in a planned, strategic manner to achieve highly reliable operation of mission-critical systems.


  • Asset and distribution management

Maintain and protect your IT usage environments and confidential information through the appropriate use and control of the IT systems that support your ser vices and businesses.

Why so many customers choose JP1

Since its debut in 1994, JP1 has provided value that has met the needs of countless companies in many different fields and throughout several generations of technology. JP1 has always sought to optimize system operations, making it a mainstay at small businesses, large enterprises, and everything in between. Our customers are active in a wide variety of fields, from finance and other industries to government agencies. JP1 is continuously evolving to adapt to changing times, but one thing remains constant: our support for our customers' businesses.

1. Quality that comes from years of product development

JP1 products are developed in an environment that incorporates the technological expertise and experience that have accumulated at Hitachi over many years.
This development process results in a consistent output of high-quality products that can be applied to increasingly complex and diverse systems. Furthermore, because JP1 products of different versions can be used within the same system, administrators can easily upgrade the products in their systems in phases.

2. Strong platform and environment support

JP1 products can be used with a number of different platforms, including Windows, Linux, and UNIX; with cluster and virtualization platforms; and with cloud services. JP1's continual evolution ensures that it always keeps up with the latest trends in platform technology.

3. Full support for 10 years

Hitachi Support 360 guarantees you a minimum of ten years of support for a given product version. For example, for a server that you plan to replace every five years, you will have access to standard support services for up to two upgrade cycles. To ensure the stable operation of your systems, Hitachi provides long-term support consisting of three elements: resolving problems, sharing information, and patching software.

4. Support from JP1 professionals

Get support from the more than 65,000 certified JP1 professionals in Japan. Continue to receive support after installation, such as whenever you set up or modify one of your systems. Our support personnel are available to help you build systems based on your requirements (including system scale and environment) and are available to respond to any inquiries concerning system modifications.

5. Quality and reliability that come from being made in Japan

JP1 supports operating systems in many different languages, which has contributed to its adoption in countries all over the world. To handle inquiries from all regions of the world, sales offices and support sites are present not only in Japan, but also in other parts of Asia, in North America, and in Europe. JP1 representatives are ready to provide solid support for the operations management of your most important systems.