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    Expectations for robotics have been increasing recently as a means of solving societal issues such as Japan’s decreasing birthrate and aging population. The IoT era will see growing potential for the creation of new service markets driven by robotics technology operating in real space using various types of information and knowledge collected in cyberspace. To help promote the creation of new service businesses through collaborative creation with customers, Hitachi developed EMIEW3 (a new type of human-symbiotic robot), and a robotics IT platform that enables remote robot intelligence processes as well as remote operation monitoring and control of multiple robots in multiple locations. By drawing on these technologies and performing trials jointly with customers, Hitachi is working to create a new service robotics business, while aiming to provide digital solutions that utilize the data collected by robots.

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    ABOUT THE AUTHORS

    Atsushi Baba, Ph.D.

    • Robotics Research Department, Center for Technology Innovation - Mechanical Engineering, Research & Development Group, Hitachi, Ltd.
    • He is currently engaged in the research and development of robotics.
    • Dr. Baba is a member of the IEEE, and the Atomic Energy Society of Japan (AESJ).

    Tatsuhiko Kagehiro, Ph.D.

    • Customer Co-creation Project, Global Center for Social Innovation - Tokyo, Research & Development Group, Hitachi, Ltd. He is currently engaged in the customer co-creation in the robotics and industry segment.
    • Dr. Kagehiro is a member of the Institute of Electronics, Information and Communication Engineers (IEICE), and the Information Processing Society of Japan (IPSJ).

    Hisahiro Koshizuka

    • Robotics Research Department, Center for Technology Innovation - Mechanical Engineering, Research & Development Group, Hitachi, Ltd.
    • He is currently engaged in the research and development of robotics.
    • Mr. Koshizuka is a member of the Japan Society of Mechanical Engineers (JSME).

    Masahito Togami, Ph.D.

    Robotics Research Department, Center for Technology Innovation - Systems Engineering, Research & Development Group, Hitachi, Ltd. He is currently engaged in the research and development of intelligent processing in robots. Dr. Togami is a member of the IEEE, the Japanese Society for Artificial Intelligence (JSAI), the Acoustical Society of Japan (ASJ), and the IEICE.

    Hideya Yoshiuchi

    • Network Research Department, Center for Technology Innovation - Information and Telecommunications, Research & Development Group, Hitachi, Ltd. He is currently engaged in the research and development of operation and management systems for multiple-type service robots.
    • Mr. Yoshiuchi is a member of the IEEE, and the IPSJ.
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