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The True Innovation that Digitalization Enables
The Hitachi Group undertook a major transformation in its research and development style in 2015, moving its focus to customer-driven collaborative research where researchers work in collaboration with customers to gain insight into issues and create solutions. Today, with the wave of digitalization transforming the role of business and society in significant ways, solving the myriad of complex issues facing customers and society demands new ideas and innovations that diverge from the path followed to date. What, then, is needed to give rise to those ideas and innovations? We welcomed CEO Alan Richardson of Cambridge Consultants, a company that has supported a multitude of innovative endeavors as a leading technology consulting firm with a history in the UK and elsewhere, to talk with Norihiro Suzuki, who heads up Hitachi’s 2,700-strong global Research & Development Group.