Skip to main content
GLOBAL INNOVATION REPORT
GlobalLogic, a Global Partner to Support DX
In July 2021, Hitachi Group welcomed GlobalLogic, which is a leader in design-led digital engineering. For over 20 years, GlobalLogic has been engaging in activities to create innovative digital products, platforms, and engaging experiences. This article describes the capabilities of GlobalLogic for DX.
GlobalLogic is a leader in design-led digital engineering. The company works at the intersection of design, engineering, and data to help customers imagine what’s possible and build the digital technologies of their future.
GlobalLogic was founded in 2000 and for over 20 years, it has been collaborating with some of the world’s most recognized brands and fast-growing disruptors to create innovative digital products, platforms, and engaging experiences. At GlobalLogic, design, complex engineering, and data are married to bring its customers’ digital ambitions to life. In the process, it creates new business models, new revenue streams, and transforms its customers’ businesses.
What the company does is usually not directly seen by the world, but GlobalLogic’s work is experienced and touched by everyone in the every-day products they interact with. From checking email to navigating maps, driving a car, shopping, and going to the pharmacy -- GlobalLogic’s services are built into all of these every-day digital experiences.
GlobalLogic marked its annual growth rate of over 24% in FY2020. The fact that its average customer tenure is over 10 years and net dollar retention is at 114% in FY2020 shows the company’s customers’ strong trust towards its capabilities, and it demonstrates how GlobalLogic is accompanying its customers on their digital transformation (DX) journey.
GlobalLogic operates in 14 countries around the world, with 38 engineering centers and 8 design studios, and more than 23,000 design and software engineering professional personnel.
The design studio is a hub of co-creation activity with customers, helping to create an attractive user experience, from the consideration of the relationship between business brands and customers to the design of integrated and intuitive services.
Figure 1 | Silicon Valley Ingenuity on a Global Scale – GlobalLogic, a Hitachi Company, At-a-Glance GlobalLogic operates in 14 countries around the world, with 38 engineering centers and 8 design studios, and more than 23,000 design and software engineering professional personnel.
GlobalLogic offers three fundamental capabilities for digital transformation: Experience Design, Complex Engineering, and Content/Data Engineering.
Figure 2 | GlobalLogic Combines Design, Engineering, and Data Science to Build Customers’ Digital Futures GlobalLogic is uniquely differentiated by the integration of its design, engineering, and data science expertise.
Digital transformation is not a one-time event, it is a multi-year journey – which is why having a long-term partner like GlobalLogic is critical. The company looks at the different steps of transformation like the layers of an onion:
Starting from the center or “Core Product” – this is where companies can leverage modern technology enhance an existing product and expand its value proposition.
The second layer is Digital Augmentation, companies look at how they can use their digital platforms and interfaces to create more touch points and channels with their consumers.
The third layer is Digital Services, where companies extend their physical products to provide end-to-end solutions to meet broadening customer needs. For example, a tools company can aspire to become an asset management company for the construction sector.
The fourth layer is where companies build a Digital Ecosystem, or universal platforms that interface with suppliers, partners, and customers, to generate new revenue streams.
Ultimately, the quest is to help companies go from a Core Product mindset to building their own Digital Services and Ecosystems. Design, Engineering, and the Lumada use cases and platform offer the perfect elements to achieve this quickly and efficiently.
GlobalLogic believes in looking at the world as it should be, and collectively with its customers, it has the talent to co-create the technologies to support a better society. In this aspect, GlobalLogic’s work aligns beautifully with Hitachi’s vision of “Powering Good.”
In July 2021, GlobalLogic became a Hitachi Group company, its approach to co-creation will provide a great complement to Hitachi’s Lumada and its rich portfolio of operational technology (OT) and IT solutions.
Together these companies will expand the Lumada portfolio and help customers drive their next-generation digital platforms.