1. Lumada Innovation Hub Tokyo: Responding to Rapid Changes in the World
Society is changing rapidly, driven by factors such as pandemics, natural disasters, and advances in digital technology. In the midst of all these changes, Hitachi has redefined the creation of innovation as “connecting knowledge and ideas that transcend industries, space, and time,” systemizing this in a space for services and collaborative creation. As its flagship hub for this work, Lumada Innovation Hub Tokyo was opened in April 2021 at a site attached to the Tokyo railway station complex.
Utilizing Lumada’s NEXPERIENCE collaborative creation methodology, services, and solutions, Hitachi is pursuing the digital transformation (DX) of society and its customers by using both virtual and real-world forums to bring customers and other partners together with its collaborative creation facilities and a diverse range of talented people. In its first six months of operation, the innovation hub provided services to around 2,600 people despite physical movements still being restricted by the state of emergency in force in Japan at the time. The site also won the 34th Nikkei New Office Award (New Office Promotion Award) as a leading facility for collaborative creation.
The Lumada Innovation Hub Tokyo has also joined with the worldwide offices of GlobalLogic Inc. to combine capabilities in areas like design thinking and software engineering. Plans include support for customer DX through services scheduled for launch in Japan during FY2022.