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Hitachi Global Business

Hitachi
GlobalFinancial Solutions

-Social Innovation through Financial DX-

Mission And Vision Creating Social Value with Customers and Partners through the Advancement and Expansion of Financial Services and the Promotion of Cross-Industry Collaboration

Hitachi supports the advancement of financial DX in the global market through the introduction of advanced DX technologies and the prompt deployment of locally developed DX products.
In particular, in an environment where new business opportunities are emerging through the entry of different industries into the financial sector and collaboration between finance and other industries with the advancement of DX, Hitachi will work together with its customers to expand and upgrade financial services in the global market, such as creating new value chains including cross-industry collaboration.

Creating New Value through Cross-Industry Collaboration

Hitachi

・Social innovation business
・Advanced technologies
・Locally developed DX
・IT×OT

Financial
institutions
Partners in
different industries

Global Operations Consistent Services to Our Customers’ Businesses in Three Key Regionals

Hitachi has a global team to provide services to customers, primarily in India, ASEAN, and North America, to support introduction and operational advancement of financial IT services, and to provide social innovation services through collaboration with different industries.

India

In India, through Hitachi Payment Services (HPY), we provide ATM*1/POS*2 managed services/payment services to local financial institutions and payment service providers, and in 2019, we established a joint venture with State Bank Of India (SBI), one of India’s leading state-owned banks, to expand services for electronic payment merchants and to provide analytical services utilizing payment data to support the expansion of the value chain in non-cash payment. We will continue to provide new services to financial institutions/clients in different industries through the integration of payment and social innovation services.

*1: Automated Teller Machine, *2:Point Of Sales

  • Financial institutions/
    merchants
  • Customers from
    different industries
  • ATM/POS
    managed services
    • Providing total payment services from ATM/POS installation to cash operation and maintenance
    • Installing White Label (Shared Use) ATMs throughout India
  • End to End service from
    merchant operations
    to payment
    • Providing value-added services on mobile apps for payment merchants to support merchants’ total business operations
    • Providing support for new payment services such as EC settlement, QR payment, etc.
  • Social innovation business
    collaboration with different
    industries
    • Expanding payment business through OT in other industries and new payment services
    • Expanding financial involvement through the provision of social innovation-related services for the unbanked

ASEAN

In ASEAN, we support our customers in cooperation with Hitachi Group companies such as Hitachi Asia, Hitachi eBworx, and Hitachi Channel Solutions.
We provide services and solutions to meet the needs of our customers, focusing on the following three businesses.

  • ASEAN
    financial
    institutions
  • Japanese
    financial
    institutions
  • Customers from
    different
    industries
  • Applications/

    digital solutions for
    financial institutions
    • Micro-services/open banking solutions in collaboration with major Asian banks
    • Touch point solutions for financial institutions, such as mobile and internet
    • Digital solutions based on our domestic achievements in Japan
  • Global IT construction
    support for
    financial
    institutions
    • Global IT construction support mainly for Japanese financial institutions
    • Seamless support in Japan and the ASEAN region
  • Terminal solutions for
    financial terminals
    such
    as ATMs and deposit machines
    • ATM/POS managed services
    • Terminal solutions for other industries such as convenience store ATMs
    • Solutions that combine financial DX with ATMs, deposit machines, etc.

North
America

We leverage cutting-edge technologies in North America to create highly advanced financial digital solutions, centered on Hitachi Vantara and GlobalLogic, which joined in 2021.
Through the global deployment of these solutions, we support our customers’ DX promotion and work with them to create new value by creating new value chains in financial services through cross-industry collaboration.

  • Local
    financial
    institutions
  • Japanese
    financial
    institutions
  • Customers from
    different
    industries
  • Creation/sales
    of financial digital solutions

    Joint research with local universities and collaboration with start-ups

  • Customer DX
    promotion support

    DX by leveraging GlobalLogic’s advantages

  • Creation of new value chains
    for financial services

    Creation of new value chains for financial services through cross-industry collaboration with customers

List of our affiliated companies in North America

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