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Customer-driven research is promoted through an organization supporting the three innovation models. The research centers are located close to customer sites to enhance global Social Innovation Business.
Working together with customers to create innovative solutions
"To contribute to society through the development of superior, original technology and products" - has been Hitachi's corporate credo since its foundation in 1910. Under this credo, Hitachi is committed to its Social Innovation Business as a way to contribute to resolving societal issues which are becoming increasingly global and complex.
Our vision is to investigate challenges facing society and customers together with the stakeholders, and together identify ways to resolve the issues. By drawing on our vast experience and technology in societal infrastructure and information technology built-up over many years, we will provide the optimal solution.
The Research & Development Group is responsible for leading "collaborative creation" with customers. Specifically, a three prong approach is being taken: "customer-driven innovation" whereby research is conducted close to customers to identify and resolve challenges through such means as Hitachi's unique service design methodologies; "technology-driven innovation" creating innovative products through the optimal combination of technologies, and "vision-driven innovation" to pioneer new areas guided by a creative vision and through open innovation.
An important platform to enable these three types of innovation to dynamically interact and promote Hitachi's Social Innovation Business, is big data. By collecting and analyzing big data from equipment and people on-site, new value can be generated by altering the components in the operation. Hitachi has abundant experience and know-how fostered over the years as a leading company in information and control technologies, as well as technology from experience in building societal infrastructure. This broad range of technologies, knowledge and experience will be leveraged to challenge issues and develop innovative solutions for a better future.
SUZUKI Norihiro, Ph.D.
Vice President and Executive Officer
Chief Technology Officer
President & CEO, Research & Development Group
|R&D Expenditure*||332.9 billion JPY (3.6% of total revenue)|