Hitachi Review

Case Study of Improving Productivity in Warehouse Work

Use of AI in the Logistics Sector

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Hitachi

Hitachi Review

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Attempts are being made to increase the efficiency of work improvements through more widespread application of IT to work systems. However, as each new improvement is added or improvements are made with respect to environmental changes, it requires manual changes to the system, leading to increases in work improvement costs. Hitachi has developed an AI system that uses big data such as work performance information, to understand worksite improvements and environmental changes and issue appropriate work instructions. It has conducted a demonstration test, which confirmed the effectiveness of this system for improving distribution warehouse work. In the future, Hitachi will continue to work on expanding the AI system to a wide range of Social Innovation Business in areas such as manufacturing and distribution.

Table of contents

ABOUT THE AUTHORS

Junichi Hirayama

Intelligent Information Research Department, Center for Technology Innovation – Systems Engineering, Research & Development Group, Hitachi Ltd. He is currently engaged in the research and development of big data analytics, AI, and technology for improving logistics operations. Mr. Hirayama is a member of The Japanese Society for Artificial Intelligence (JSAI) and the Information Processing Society of Japan (IPSJ).

Tomoaki Akitomi

Intelligent Information Research Department, Center for Technology Innovation – Systems Engineering, Research & Development Group, Hitachi Ltd. He is currently engaged in the research and development of human behavioral science and AI. Mr. Akitomi is a member of the JSAI.

Fumiya Kudo

Intelligent Information Research Department, Center for Technology Innovation – Systems Engineering, Research & Development Group, Hitachi, Ltd. He is currently engaged in the research and development of AI and big data analysis based on statistical approaches. Mr. Kudo is a member of the JSAI.

Atsushi Miyamoto, Ph.D.

Center for Exploratory Research, Research & Development Group, Hitachi Ltd. He is currently engaged in the research and development of big data analytics and AI.

Ryuji Mine

Center for Exploratory Research, Research & Development Group, Hitachi Ltd. He is currently engaged in the research and development of AI, evolution science, and learning science. Mr. Mine is a member of the Institute of Electronics, Information and Communication Engineers (IEICE), JSAI, and the IPSJ.

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