Skip to main content


Hitachi Rail launched Train Maintenance DX as a Service for railway vehicle maintenance using expertise in manufacturing

[image]railway vehicle maintenance

Tokyo, March 1, 2024 – Hitachi Rail has announced the launch of Train Maintenance DX as a Service, the industry's first "as a Service" solution to improve the work environment and the quality of train maintenance for railway operators, using the digital expertise in train manufacturing that it has accumulated at its Kasado Works in Kudamatsu City, Yamaguchi Prefecture in Japan. In addition to hardware, the operators will be also able to use its expertise and IT solutions for team-building and production improvement DX (digital transformation) that have yielded results at Kasado Works. After the introduction of the service, work efficiency and quality will be continuously improved, contributing to the improvement of teamwork and motivation at work sites for railway operators.

In Japanese railway industry, the decline in the labour force due to the declining birthrate and aging population and the mobilisation of employment have made it a major challenge to secure human resources to engage in railway operations such as train maintenance. In addition, the work sites of railway operators today rely on paper-based progress management and OJT-based technical education, making it difficult to pass effectively and efficiently on technology while sharing the work environment. It is difficult for employees to see efforts to improve work at the site, and the impact on employee motivation is also a concern.

Train Maintenance DX as a Service enhances the efficiency and performance of the on-site team responsible for train maintenance, supports the creation of an environment where employees can work with high motivation, and contributes to secure personnel for railway operations and improve the efficiency and quality of work at the worksites.

[image][service image]

Also at Kasado Works, the challenge is to share (visualise) the working environment at the train manufacturing site and the work situation within the team. We have been working on overall optimisation at the production site and have built a team-building platform to improve teamwork and motivation. As a result, by sharing (visualising) the work environment, which had been left to teams and individuals before the introduction of the system, the team was able to quickly consider and implement countermeasures in the event of work delays or sudden vacancies, thereby improving employee safety and motivation. "Train Maintenance DX as a Service" is a development of this platform for train maintenance. We are able to understand and respond to the concerns and needs of sites of railway operators, because Kasado Works is expert for vehicle business.

By using this team-building platform, railway operators can visualise the work environment on sites, where each railway operator has accumulated a lot of skills and expertise independently, and it can lead to the revitalisation of communication and improvement of motivation of the on-site team.

In addition, Hitachi Rail's initiatives of vehicle metaverse using 3D drawings in train manufacturing, as well as automatic inspection technology for components failure and deterioration using AI, will enable railway operators to further improve the quality and efficiency of train maintenance, as well as improve and pass on skills.

Hitachi Rail will provide value that contributes to safe and stable transportation, security, and environmental protection of railway industry, railway operators, and stakeholders throughout the lifecycle of railway system manufacturing, operation, and maintenance.

About Hitachi Rail

Hitachi Rail is connecting the future of mobility - helping every passenger, customer and community enjoy the benefits of more seamless, sustainable journeys. The company's pioneering technology enables more than 18bn passenger journeys every year and helps to safely transport millions of tonnes of freight.
As a trusted partner to operators around the world, Hitachi Rail delivers every part of the railway, from manufacturing and maintaining high speed bullet trains to digital signalling infrastructure and more.
Hitachi Rail is delivering value for its customers through Digital Transformation. The company's new Smart Mobility and Digital Asset Management solutions are cutting costs, carbon and congestion, while offering more choice and convenience to passengers than ever before. Hitachi Rail is becoming a climate change innovator by innovating greener products with its customers - such as battery trains, and through its commitment to reduce its own CO2 emissions to net zero by 2030. Hitachi Rail's reach is global, but its business is local - with success built on investing in the people and communities that it serves. With over 14,000 employees in 38 countries, the company is growing and looking to recruit diverse talent now.

In order to read a PDF file, you need to have Adobe Acrobat Reader installed in your computer.

Information contained in this news release is current as of the date of the press announcement, but may be subject to change without prior notice.