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By utilizing information and communications technology (ICT) such as personal computers and networks, e-government makes it possible to digitize governmental information (which has traditionally been managed with paper-based systems) and allow administrative procedures (which have been conducted on a face-to-face basis) to be done on-line. Implementing e-government will, from the viewpoint of citizens, improve convenience and, from the viewpoint of government, improve efficiency and transparency of administration.
As for the current situation in Japan, e-government provides services such as declaration and payment of national taxes and retrieval and submission of public comments.

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