Hitachi Group IT Performance Report 2023 (Year ended March 31, 2023)

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Contents

Basic IT Policies

• Basic IT Policies

Major Global Policies

Constructing a Digital Management Platform

• Group-wide CRM Platform
• DX - Expanded Data Utilization
• DX - More Efficient Operational Processes
• DX - Support for Decision-Making
• Global Shared ERP Platform
• IT-GBS & Consolidation of IT services

Restructuring IT

• Restructuring IT Assets and Costs
• Allocating IT Resources for Growth

Adopting the Latest Technologies

• Technology Strategies That Support Management Reforms

Global Efforts

• Contributions to Regional Business Strategies in Global Areas

IT Infrastructure and Modernization

Next-Generation Architecture

• Next-Generation IT Architecture Based on Zero-Trust Security

Cloud and Edge Strategy

• Making IT Assets More Lightweight via the Cloud, and Adopting Edge Computing

IT Governance and Security

IT Rules and Standards

• Establishing IT Rules and Standards

Initiatives to Enhance IT Controls

• Thorough Compliance with IT Controls

IT-BCP

• IT-BCP: Supporting Business Continuity by Using IT

IT-PMI

• Promoting IT-PMI Globally

Environment and Talent Management

Environmental Initiatives

• Environmental Activities

Organizational Structure for Promoting DX

• Organizational Structure for Promoting DX

Personnel Management

• Global IT Personnel Management