Message from CIO

By utilizing data and technology, Hitachi aims to build a sustainable society and provide happiness to people. Hitachi has been leveraging digital, green, and connectivity technologies to drive changes, expand our social innovation businesses in various industry sectors, and thereby provide value to customers and society.
With the aim of transforming IT to be able to contribute to expansion of social innovation businesses on a global scale, our IT departments have been making consistent efforts to implement our strategic measures based on the 2024 Hitachi Group IT Medium-Term Plan. We are moving forward with building a digital business management platform and  restructuring IT to ensure agility, efficiency, and robustness and achieve data utilization and a cost structure that can compete against competitors around the world.
In an effort to develop a digital business management platform to achieve growth, speed, and efficiency required for businesses, we are developing and building a Group-wide CRM platform, digital transformation acceleration platforms and tools, and a shared worldwide ERP platform. We are also standardizing and consolidating our IT services.
We are also restructuring our IT assets, costs, resources, and governance structures to prevent increases in regular costs, optimize IT human resources around the world, and diversify human resources.
We are also striving to implement a more flexible IT architecture and a zero-trust approach and strengthen our IT capabilities to be able to address changes in our business environment and mitigate increasing risks such as natural disasters, international crises, and post-COVID-19 developments.
In order to make sure that these measures will be implemented on a global scale, we have launched an initiative to optimize allocation of IT functions. A regional CIO and a CoE have been placed in each of the major regions in the world to speed up the decision-making process and our IT-related actions inside the Group.
I believe that by engaging in co-creation with customers through these initiatives, we can improve the value of our customers' businesses. It is my hope that you find the information within this report useful.