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Hitachi

Integrated Operations Management JP1

The following introduces some case studies where JP1 products were introduced.

Country or
region

Products*

Industry

  • * This site might include information about products of a later version or revision than the products described in these case studies.
Country or regionCase studyProducts*Industry
ThailandWe had spent quite some time evaluating several solutions. Eventually, we decided on Hitachi JP1/IT Desktop Management (ITDM) because it had everything we needed in a single package.
  • JP1/IT Desktop Management 2
Finance and insurance
SingaporeHitachi clearly had users in mind when it designed JP1. The core is solid but the interface is very intuitive.
Overall, we see Hitachi JP1 as a force multiplier.
  • JP1/IT Desktop Management 2
Product and manufacturing
ThailandThe level of automation is very high and we have clear visibility of job status and workflow. There is now tighter meshing of our mission-critical applications and timelier synchronisation of our production activities, and this has resulted in a more stable production schedule.
  • JP1/Automatic Job Management System 3
Product and manufacturing
ChinaAs the evidence shows, Hitachi JP1 can fully satisfy the demands of the education business world for computerization.
by Representative at the Training Base
  • JP1
Education
SingaporeThe two complementary Hitachi JP1 solutions had just what we wanted so there was no question of us having to over-buy in order to have all the functionalities we wanted.
  • JP1/IT Desktop Management 2
  • JP1/Remote Control
Electricity, gas, and waterworks
ThailandUsing Hitachi JP1/SD, we are now able to centrally and remotely log PC operations such as program execution, window changes, and file operations. This gives us greater visibility into what happens at the desktop level, as well as makes troubleshooting faster and easier.
  • JP1/IT Desktop Management 2
Product and manufacturing
ThailandThe two Hitachi JP1 solutions best matched our needs. What we found most attractive and which the other vendors didn't have is the operation log acquisition capability, the features for protecting company-confidential information, and the ability for use to manage IT assets over their lifecycles.
  • JP1/IT Desktop Management 2
Product and manufacturing
ChinaPreviously, to ensure 24x365 uninterrupted operation, 3 administrators had to work on shift around the clock to manage the billing system; by contrast, only one now has full capacity to handle the billing system management since JP1 software deployment, which minimizes the use of manpower.
  • JP1/Automatic Job Management System 3
Information and communication
ChinaAfter comparing product serviceability, ease of operation and maintenance, supplier support, and something like that, we prefer Hitachi JP1/SD desktop management software products.
  • JP1
Product and manufacturing
ChinaAfter comparing product serviceability, ease of operation and maintenance, supplier support, and something like that, we prefer Hitachi JP1/SD desktop management software products.
  • JP1
Product and manufacturing
ChinaSince JP1 was applied, we no longer need to assign employee to process track records. In other words, labor is saved.
  • JP1/Automatic Job Management System 3
Product and manufacturing
ChinaHitachi JP1 has a user-friendly operator interface ... Just one mouse click on One-key Request will instantly send the request to the engineer PC.
  • JP1
Transportation
MalaysiaWe now have much more time to work together with the business units on how the MIS Department can enable and support their future plans.
  • JP1/Automatic Job Management System 3
  • JP1/IT Desktop Management 2
Product and manufacturing
MalaysiaNew applications, patches and upgrades are distributed much faster, there is far less scheduled end-user downtime and disruption to day-to-day operations, and operating and application software are consistent and up-to-date.
  • JP1/IT Desktop Management 2
  • JP1/Remote Control
Product and manufacturing
SingaporeTogether, Hitachi JP1/AJS and Hitachi JP1/SD have enabled each of the business entities in Asia South to function more efficiently and effectively.
  • JP1/Automatic Job Management System 3
  • JP1/IT Desktop Management 2
Service/retail and wholesale
China"With JP1/AJS2 applied, we can easily link the systems based on different platforms, which allows the work to be done smoothly in a multiple platform and operating system environment."
  • JP1/Automatic Job Management System 3
Product and manufacturing
ChinaThe user interface of JP1 is very user friendly, and it is easy to use. Even if we encounter problems, we can get very quick response from HITACHI by email and phone support.
  • JP1
Government Organizations
ChinaIt is reasonable to conclude that JP1 helps consolidate the competitiveness of Sing Tao News Group and facilitate the realization of its ultimate goal in maximizing the company stakeholder interests.
  • JP1/IT Desktop Management 2
  • JP1/Remote Control
Service/advertisement, publication, and printing
ChinaWe confirmed that the automatic execution function of JP1/AJS2 contributed to the stability of system, so we decided to introduce the software formally.
  • JP1/Automatic Job Management System 3
Product and manufacturing
JapanFor functionality, we very much liked JP1's ability to stably manage the nearly ten thousand PCs that we currently use throughout the entire group.
  • JP1/IT Desktop Management 2
Product and manufacturing
MalaysiaThe biggest benefit we've realised from the use of Hitachi JP1 Software Distribution is our Networks Operations and Office Automation team can now focus on areas that are most critical to the business.
  • JP1/IT Desktop Management 2
  • JP1/Remote Control
Transportation
SingaporeIn Hitachi JPI/SD, we found a rich set of features that more than matched our needs, a superior and highly intuitive user interface, ease of operation, and sensible pricing.
  • JP1/IT Desktop Management 2
  • JP1/Remote Control
Service/retail and wholesale
UKJP1 allows jobs to be easily added irrespective of which system they are running on.
  • JP1/Automatic Job Management System 3
Service/retail and wholesale
ChinaUsing JP1 application for one year, it has been a benefit to our system maintenance department, which we are very satisfied. There never occurs any problem within one year. The fast speed and low resource required satisfies us most.
  • JP1/Remote Control
Product and manufacturing
ChinaPublished in WALKER CHINA July, 2005
"The work at the time the system was introduced actually went very smoothly, and we found no trouble when connecting with other systems. The after-sales service provided by the Hitachi staff has been sincere, quickly adaptable, and they have provided a good support system."
  • JP1/Automatic Job Management System 3
Product and manufacturing
SingaporeThrough the use of Hitachi JP1 Software Distribution, we've gained a clear, current and complete view of our client environment and reconciled our installed software against license information. We've also achieved version consistency, raised end-user and IT staff productivity, and lowered client software costs.
  • JP1/IT Desktop Management 2
Finance and insurance
SingaporeWe view Hitachi more as a very close business partner for the long term than a mere technology supplier. In the short time that we've worked together thus far, it has proven itself many times over, always willing to offer sound expert advice on how we can better leverage IT.
  • JP1/IT Desktop Management 2
Product and manufacturing
UKJP1 enabled us to become our customers' virtual IT department. We can now provide a wide range of management services from system planning and construction to smooth problem resolution. It has added great value to our baseline business.
  • JP1/Integrated Management
  • JP1/IT Desktop Management 2
Information and communication
SingaporeThe interfaces between our ERP, logistics, finance, HR and workflow systems now need less attention, yet are more stable. The Hitachi JP1 solution has enabled us to reap benefits including productivity improvement and cost reduction which has helped to hone our competitive edge.
  • JP1/Automatic Job Management System 3
Product and manufacturing
JapanJP1 for data center's high system availability requirements
Handling diverse needs through Integrated Management
  • JP1/Automatic Job Management System 3
  • JP1/Integrated Management
Information and communication
JapanHigh system availability with JP1 for centrally managed center server
SLA requires precise operation analysis for high level service
  • JP1/Automatic Job Management System 3
  • JP1/Integrated Management
Information and communication
ChinaOlympus (Shenzhen) automates SAP R/3 job operations on HA mode with JP1
  • JP1/Automatic Job Management System 3
Product and manufacturing
JapanCustomer Service Center uses JP1 to support Remote Voucher Processing and Night Batch Processing
  • JP1/Automatic Job Management System 3
Product and manufacturing
JapanApproximately 1,000 servers and 25,000 clients
Efficient central management of the largest network in the world - with low TCO
  • JP1/IT Desktop Management 2
Electricity, gas, and waterworks
JapanBuilding a new core system that supports an innovative strategy
JP1 delivers stable business operation
  • JP1/IT Desktop Management 2
Information and communication
JapanAccounting system connects complex fixed-asset management and cost calculation by linking "PeopleSoft" and JP1
  • JP1/Automatic Job Management System 3
Information and communication
JapanUsing JP1 for Integrated Management of a Large-Scale, Mission-Critical System Completely Automated Operation and Reliability Effectively Ensured
  • JP1/Automatic Job Management System 3
  • JP1/IT Desktop Management 2
Finance and insurance
KoreaCentralized management of 3,000 PCs scattered over five different locations with JP1 Problem solving is drastically accelerated, and TCO is reduced by 30%
  • JP1/IT Desktop Management 2
  • JP1/Remote Control
Product and manufacturing
MalaysiaMATSUSHITA ELECTRIC CO., (M) BHD (MELCOM) saves on operational costs with JP1
  • JP1/Automatic Job Management System 3
  • JP1/IT Desktop Management 2
Product and manufacturing
PhilippinesHitachi's JP1 Version 6i was the simplest solution to a complex IT infrastructure including SAP R/3 to control their customer management system
  • JP1/Automatic Job Management System 3
Government Organizations
SingaporeJP1 Desktop Management helps administrators in ST Assembly Test Services Ltd to centrally collect, view and manage hardware and software information and contribute to labor saving and stability in the operation of a global system
  • JP1/IT Desktop Management 2
Product and manufacturing
U.S.A.JP1 Manages SAP R/3 Jobs for Mitsui's North America Operations
  • JP1/Automatic Job Management System 3
Service/retail and wholesale
  • * This site might include information about products of a later version or revision than the products described in these case studies.

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