ensures the observability of everything from business to IT infrastructure, helping you evaluate the soundness of your business in terms of your IT systems and supporting stable operation.
centrally manages information about the processing status and progress of various issues (registered as "Items", which is a special term for issues managed in JP1) that occur in the system, such as user inquiries and failures.
automates day-to-day IT operations to help reduce the required work time and improve work quality. Automate your operations to standardize work.
helps you visualize and share the procedures for business operations performed on a day-to-day basis, and provides guidance to ensure that operators perform their work accurately and efficiently.
improves and optimizes tasks related to managing and operating an IT infrastructure that is becoming increasingly complex because of the use of virtual environments and cloud technology.
supports stable system operation by collecting operational information from targets that range from OSs and databases to virtual environments and various types of applications.
uses industry-standard SNMP to centrally manage your entire network in a graphical map, allowing you to respond swiftly to any failures.
allows you to develop and execute business flows more efficiently and with less labor to achieve stable, automatic operation of your business systems, whether they be cloud-based and on premises.
schedule as well as the execution order of regular business processes performed on a PC (including processes performed by using RPA products).
securely sends large files at high speeds over the internet.
automatically collects various types of information, allowing you to manage your IT assets more efficiently. You can collect and manage information about the software and hardware (PCs, servers, virtual desktops, thin clients, smart devices, etc.) used in increasingly diverse IT environments, as well as information about security, operation logs, and much more.