1. Improving Cold Chain Businesses Using Remote Monitoring and Remote Control
Hitachi Global Data Integration (HGDI) is a service for leveraging Internet of Things (IoT) data that recently started providing IoT device remote controlling functionality in addition to monitoring functionality. Lately, opportunities to use data remotely via the Internet have been increasing. Such data are used for streamlining business, increasing the value of services, and tackling social issues; leading to greater demand for remote monitoring and controlling in various business domains. This article covers HGDI’s use case concerning remote monitoring and control in the cold chain business for the logistics industry.
Temperature management in cold chains requires changing of refrigeration temperature settings and recording of actual temperatures. The usual way in which temperature management is performed involves truck drivers manually changing temperature settings according to environmental changes and recording measured temperatures. This way of temperature management has led to challenges regarding quality management, driver workload, and safety. To overcome such challenges, HGDI enables centralized temperature management of multiple trucks and their cargo (remote monitoring, control, and operation history) through a web portal from a monitoring and control center. The cargo’s temperature can be monitored from when the cargo is in the warehouse until it arrives at the point of delivery.
Hitachi aims to contribute to solving customer challenges and business expansion efforts through HGDI by expanding its applications to other business domains in the future.