Constructing a Digital Management Platform
To contribute to the expansion of social innovation businesses and to the realization of digital management, we aim to build a digital management platform that will be shared throughout the Hitachi Group. Even as we expand our company scope and portfolio, this shared platform will provide information for growth and keep costs down.
Through standardizing and consolidating IT services and IT operational processes, we can offer more advanced maintenance and operation services at a lower cost.
By unifying IT services globally, we will optimize IT costs for the Hitachi Group, and build a solid foundation for Hitachi to compete worldwide.
From FY 2023, we will standardize our IT operational processes on a global scale, consolidating IT systems that have been developed individually at various Hitachi Group companies into shared IT services (IT infrastructure and ERP#2).
The consolidation of operations and process automation of shared services allows us to provide low-cost IT services and optimize IT resources, as well as improve cost-effectiveness.
In addition, we are aiming for greater efficiency by performing operations at low-cost sites globally from FY 2024.
We will provide shared IT services at a uniform level of quality, so that employees of the Hitachi Group can devote themselves to their businesses without regard to working location (such as country or region). We will roll these services out globally in a phased manner starting in FY 2023. In particular, we are working to do away with applications for the distribution of office equipment, reducing delivery times for the provision of IT services required for business processes, and accelerating incidence response through visualization of the status of IT services. By doing so, we will improve convenience for users, while at the same time helping to accelerate the establishment and expansion of sites that accompany business launches and global development.
By promoting the application of shared IT services worldwide that meet Hitachi's security standards, we will strengthen the security of the Hitachi Group overall, so that employees of the Hitachi Group can safely devote themselves to business without being exposed to external threats.
In addition, we will work to globally unify our security policy from FY 2023 by providing support services, such as automation of security measures, to Hitachi Group companies that have inadequate security measures.
Establishing shared IT services
