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Major Global Policies

Adopting the Latest Technologies

To contribute to the expansion of social innovation businesses and to the realization of digital management, we aim to build a digital management platform that will be shared throughout the Hitachi Group. Even as we expand our company scope and portfolio, this shared platform will provide information for growth and keep costs down.

With an eye always on the latest information technologies, we will actively use them to increase the agility, efficiency, and strength of our IT infrastructure while contributing to corporate transformation and global business expansion.
Under the 2024 Hitachi Group IT Medium-Term Plan, we are focusing on five different areas and promoting consideration of their application within the Hitachi Group.
In addition, we are considering applying generative AI#1 and other cutting-edge IT of note to our business operations, taking into consideration the associated risks.

Focus areas

① Sustainability

We will provide IT services that support the goal of carbon neutrality for the Hitachi Group, achieved through the encouragement of the consolidation and visualization of environmental data and the introduction of devices or services with low CO2 emissions.

② Work-Style Transformation

We aim to effect quality-of-life improvements through next-generation work-style and operational reforms to achieve improvements in the promotion of global collaboration and employee engagement.
In FY 2023, we are working on initiatives such as automation of inquiries and engagement analysis from communication data.

③ Democratization of DX#2

By constructing platform environments that can improve digital literacy among regular employees and by training human resources, we can empower every employee through the democratization of DX.
We are promoting the deployment of platforms and tools and human resource development for employees to promote DX.

④ Edge & Cloud Computing

We are moving forward with the rapid adoption of cutting-edge technologies based on the prerequisites of “cloud-first” and “asset-light”, such as hybrid cloud and edge computing.
We are promoting the provision of IT environments and services that enable secure utilization of cloud resources from production and manufacturing environments as well as research and development environments.

⑤ Trust & Resiliency

We will offer security platforms that support the safe and secure distribution of data, through automatic responses to cyberattacks based on a zero-trust framework and the automation of security operations.

Support for generative AI

Aiming to improve the quality and productivity of business operations, Hitachi is promoting the utilization of generative AI, the latest IT technology. While the utilization of generative AI has the potential to dramatically change business operations, it also entails risks such as information leaks. For this reason, Hitachi has made it known to all employees that they must understand the specifications of generative AI and use it only after going through the application and approval procedures under the company rules.
In addition, we will participate in CoE#3 activities that bring together generative AI specialists and business departments to promote its utilization, and will contribute to improving the quality and productivity of internal business operations through the utilization of generative AI.

#1
AI: Artificial Intelligence
#2
DX: Digital transformation
#3
CoE: Center of Excellence