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Hitachi Global

Message from our Chief Sustainability Officer

Senior Vice President and Executive Officer,
Chief Human Resources Officer and
Chief Sustainability Officer

Lorena Dellagiovanna

Chief Sustainability Officer’s Message

“PLEDGES is Hitachi’s commitment for a more sustainable future.
By embedding PLEDGES across our people, operation and value chain, we redefine our culture, how we operate, lead and grow.”

For over a century, Hitachi has driven social progress through innovation. Today, with Lumada at our core, we continue doing so, connecting technologies, industries and people to solve pressing global challenges.

To advance true innovation and resilience, we must lead with responsibility, guided by our PLEDGES strategy. With PLEDGES as our action and decisionmaking foundation, our Inspire 2027 management plan aims to realize a society where the environment, wellbeing and economic growth are in balance. Working as “One Hitachi,” we combine our capabilities, IT, OT and products to create lasting value to deliver positive impact for customers, society and our business.

Progressing with PLEDGES

PLEDGES is how we do business. It guides the decisions we make every day and focuses our efforts on where we can create the greatest impact.

As a global company, we are advancing our response to environmental challenges as a core responsibility, while accelerating our efforts as a key priority for building a sustainable society and achieving long-term business growth.

Guided by our Environmental Vision, we continue to accelerate decarbonization, circularity and nature-positive initiatives by reducing emissions, improving resource efficiency and deepening collaboration across our value chain. While challenges remain, we are strengthening governance, enhancing execution and leveraging data-driven decision-making to accelerate progress toward our carbon neutrality and net-zero goals.

People are at the heart of our business. Their health, safety and wellbeing remain our highest priority. We continue strengthening our systems, capabilities and culture of shared responsibility to ensure everyone can work safely and confidently.

We also continue investing in leadership development and fostering an environment where diverse perspectives drive innovation and everyone can grow, contribute and succeed. Through our human capital strategy, we are strengthening the capabilities, individual leadership and culture needed to build a resilient organization that can adapt, innovate and create long-term value.

Trust is equally essential to sustainable growth. We are deepening a culture grounded in integrity, ethics and compliance, while advancing respect for human rights and environmental responsibility across our entire value chain. As One Hitachi, we are embedding responsible actions and decision-making throughout all our business activities, strengthening the trust that our stakeholders place in us and everything we do.

photo : Lorena Dellagiovanna, Senior Vice President and Executive Officer, Chief Sustainability Officer, CHRO, General Manager of Human Capital Group and CDEIO, Hitachi, Ltd.

Accelerating sustainable transformation

Artificial intelligence is transforming the way we work and accelerating how we create value. At Hitachi, we see AI as a force multiplier — empowering our people to amplify their expertise, make better decisions and focus on the work that creates the greatest impact.

Realizing this potential requires responsible adoption. We continue investing in the skills, governance and culture needed to help our people harness AI confidently, responsibly and effectively. By combining human expertise with AI, we are strengthening innovation, improving productivity and helping our customers and society accelerate sustainable transformation.

Toward a Harmonized Society

With PLEDGES, we are targeting sustainability for all, combining our pioneering spirit with domain knowledge to strengthen Hitachi and enable a Harmonized Society. By ensuring our sustainability framework remains deeply embedded in our daily operations and wider business strategy, together with our customers and partners, we can collectively advance a future that is more resilient, responsible and inclusive.

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