We are providing advanced maintenance and operation services at lower costs by standardizing and consolidating IT services and IT operation processes.

We optimize the Hitachi Group's IT costs through unification of IT services at a global level, and are building a solid foundation for Hitachi to conduct business globally. 

We are consolidating the IT systems individually introduced by Hitachi Group companies into standard IT services with globally standardized operational processes.

We provide low-cost services and optimize resources through the consolidation of IT operations and automation of service delivery processes.

In addition, we strive to further reduce costs by carrying out IT operations at lower-cost delivery locations.

To enable Hitachi Group employees to concentrate on their business without being concerned about where they work (country, region, etc.), we provide standard IT services of uniform quality globally. In particular, we aim to simplify applications for IT services necessary for business operations, accelerate the speed of service provision, shorten lead times for PCs and other office equipment, and speed up troubleshooting by visualizing the status of IT services. Through these efforts, we are able to speed up the launch and expansion of business sites and to improve convenience for users along with global business deployment.

To ensure that Hitachi Group employees can concentrate on their business without being exposed to external threats, we will globally apply standard IT services that meet Hitachi’s security standards and strengthen security for the entire Hitachi Group.

We will also build and provide services with automated security measures as a standard feature and work to unify security policies at a global level.