Basic IT Policies
In line with its Inspire 2027 management plan, the Hitachi Group is accelerating digital-centric value creation and striving to achieve sustainable growth and enhance corporate value.
The IT departments will contribute to strengthening competitiveness and creating value across the Hitachi Group through the full utilization of AI under the Customer Zero#1 concept.
Basic IT Policies
The IT departments will respond to changes in the AI era. We will contribute to the global expansion of the Social Innovation Business through the development of a digital management platform, IT structural reform, and employee empowerment, and achieve outstanding digital management and operations.
Through the full utilization of AI and under the Customer Zero concept, we also contribute to strengthening the competitiveness of the Hitachi Group as a whole and creating value through Lumada#2.
Policy for IT initiatives
Further acceleration of AX#3 in internal operations is required, as increasingly advanced and sophisticated cyber threats arising from the misuse of AI are becoming apparent. We must address these issues, which represent both the light and dark sides of AI.
Regarding the light side of AI, represented by business transformation through AX, we will drive business transformation that achieves both productivity improvements and value creation by undertaking a fundamental review of operations and processes based on the thorough utilization of AI and redesigning existing operations and IT services without treating any area as off-limits.
To address the dark side of AI, represented by cybersecurity threats, the IT and Security departments will act as one to make swift and appropriate decisions and promote defensive measures against cyberattacks and the provision of a robust digital foundation. We will also establish a new governance structure with strengthened IT control mechanisms.
Additionally, by becoming Customer Zero ourselves, repeatedly validating our initiatives as we put AI into practice and address related challenges, and rolling out the results both inside and outside the company, we will contribute to strengthening Hitachi’s overall competitiveness and creating value.
Corporate IT initiatives supporting value creation
In line with its Inspire 2027 management plan, the Hitachi Group is accelerating digital-centric value creation and striving to achieve sustainable growth and enhance corporate value.
The Corporate IT department will support these growth strategies and contribute to their execution through initiatives such as the thorough utilization of AI, the development of a digital management platform that supports swift and precise management decisions, employee empowerment that accelerates work style reforms, and human resource development. Additionally, by promoting structural reforms related to IT assets, costs, resources, and governance, we contribute to outcomes such as improved business profitability and reduced environmental impact, while also working to enhance the usability of internal IT services.
In addition, to enable a rapid response to the future transformation of the business portfolio that will lead to the achievement of Hitachi’s long-term goal of Lumada 80-20#4, we are developing an IT and security framework, consolidating knowledge, and strengthening global collaboration.
Through these initiatives, we will steadily deliver results and continue to contribute to business expansion and the realization of digital management.
Priority themes
#1 Customer Zero: An initiative in which we regard ourselves as the first customer and lead the way in implementing transformation.
#2 Lumada: A collection of solutions, services, and technologies developed through the use of Hitachi’s cutting-edge digital technologies. Lumada is intended to create value from customer data and accelerate digital innovations.
#3 AX: AI Transformation
#4 Lumada 80-20: A long-term target for the Lumada business to account for 80% of revenue and achieve a 20% adjusted EBITA margin.
