Message from CD&SO

The environment surrounding cybersecurity, IT, and AI is constantly evolving. In particular, cyberattacks, including those that misuse AI, are becoming more advanced and sophisticated at an increasingly rapid pace. Even in this environment, through its Social Innovation Business, Hitachi has a mission to deliver value that ensures safety and security for society and our customers. To fulfill this mission, the IT and Security divisions are further strengthening their collaboration and working to promote defensive measures against cyberattacks, provide a robust digital foundation, and enhance IT and security governance across the Group. In addition, by reviewing operations and processes based on the thorough utilization of AI and strengthening the digital foundation and cyber resilience, we will support swift and flexible decision-making and contribute to the realization of Hitachi’s management plan, Inspire 2027.

Furthermore, by promoting structural reforms of IT assets, operations, and resources, as well as employee empowerment, we will optimize IT costs, provide IT services more rapidly, promote carbon neutrality, and improve productivity, agility, and risk management. With these efforts, we aim to achieve superior digital management and operations on a global scale.

These initiatives are guided by the Customer Zero^#1 concept, under which we take the lead in implementing advanced initiatives. By demonstrating value internally and rolling out the resulting insights and outcomes across the Group, we will provide strong momentum for Hitachi's AI-driven business transformation and, ultimately, contribute to enhancing our customers' business value.

It is my hope that you find the information within this report useful.