Digital Transformation
Through digital transformation (DX) initiatives such as promoting data utilization and generative AI#1 adoption, streamlining business processes, and the democratization of DX, we will improve employee productivity and effect the transformation from information aggregation to advanced information utilization, contributing to further business expansion of the Hitachi Group.
Data Utilization, Support for Decision Making
By implementing a management dashboard, we support swift and high-quality decision-making and strengthen collaboration between business units.
In addition to creating templates for data utilization cases and know-how, and expanding them both internally and externally, we will contribute to further improvement of management decisions and business activities through the provision of AI-powered prediction and analysis information, as well as strengthening data governance.
No. of DX cases (cumulative):
DX cases that use Lumada#2’s internal environment
Results are from the end of FY 2024
Realizing data-driven management that enables quick business decisions
The Hitachi Group is promoting its transformation into a digital-centric company against the backdrop of “Inspire 2027”, which aims for long-term growth. In this transformation, the IT departments are providing support through DX initiatives. We aim to provide necessary information to the management in a timely manner to enhance the speed and quality of strategic decision-making. Additionally, we will monitor the achievement status of KPIs for each business division and support appropriate improvement measures. In FY 2024, we began providing a management dashboard that supports multi-faceted decision-making for business sectors, enabling the management team to make business decisions while sharing the same data.
Going forward, we will promote the company-wide implementation of management dashboards, particularly strengthening dashboards that span across business sectors. This will deepen the connections between businesses and accelerate the realization of “True One Hitachi”. We also plan to work on providing predictions and analytical information using AI, risk confirmation, and personalization.
We will strengthen data governance and maintain and improve data quality through the development of a data lake. This will promote the utilization of global management information and support the sustainable growth of the entire Hitachi Group.
Furthermore, by converting data utilization cases and know-how into solutions and providing them to customers, we will meet customer needs.
To effectively implement and utilize the management dashboard throughout the company, it is important to establish it through business applications. We aim to not only deploy the digital management platform but also to establish its utilization in business processes. We will support the improvement of management decisions and business activities through digital means by compiling success stories of utilizing the management dashboard and deploying them company-wide.
#1 AI: Artificial Intelligence
#2 Lumada: A collection of solutions, services, and technologies developed through the use of Hitachi’s cutting-edge digital technologies.Lumada is intended to create value from customer data and accelerate digital innovations.
#3 BU: Business Unit
