DX & AX
Through digital transformation (DX) and AI transformation (AX#1) initiatives such as promoting data utilization and generative AI adoption, streamlining business processes, and the democratization of DX, we will improve employee productivity and effect the transformation from information aggregation to advanced information utilization, contributing to further business expansion of the Hitachi Group.
Data Utilization, Support for Decision Making
By implementing and deploying a company-wide management dashboard, we support swift and high-quality decision-making and strengthen collaboration between business units.
By developing use cases based on examples of effective dashboard utilization and rolling them out throughout the company, as well as providing AI-powered insights and strengthening data governance through data lake development, we will contribute to further improvements in management decision-making and business activities.
FY 2025 management dashboard users as a percentage of FY 2024 users
Management dashboard user growth rate = Number of users in FY 2025 / Number of users in FY 2024
Corporate IT-provided management dashboard
Realizing data-driven management that enables quick business decisions
Under its Inspire 2027 management plan, the Hitachi Group is pursuing digital-centric corporate transformation, while the IT departments support faster and more sophisticated decision-making through DX. In FY 2024, we began providing a management dashboard and established an environment that enables the management team to make decisions based on the same data. In FY 2025, we completed granting CxOs access. The Finance, Corporate Planning, and Sales Strategy divisions began using the dashboard, and the number of users reached 340. For front-line sales teams, we began providing resources such as order-intake simulations and industry/market growth forecasts to support improvement actions. We completed the collection of project and financial data in the data lake.
Going forward, we will accelerate the company-wide rollout of the management dashboard, deepen collaboration through cross-business-sector visibility, and contribute to the realization of “True One Hitachi.” We will advance AI-powered insight provision, expand capabilities to enhance management decision-making, broaden utilization within sales divisions, and extend front-line support beyond sales.
As part of our data collection activities, we are also consolidating management information from overseas Group companies and existing data lake platforms. By expanding the scope of data utilization, we will promote the use of global management information and support sustainable growth across the Hitachi Group.
We also meet customer needs by converting data utilization cases and know-how into solutions and providing them to customers.
To make effective use of a management dashboard, it is essential not only to establish a digital foundation but also to embed it into business processes to ensure lasting adoption.
By systematizing success stories and rolling them out throughout the company, we will drive digitally enabled improvements in management decision-making and business activities. The services to be rolled out throughout the company will be implemented and provided based on common requirements derived from the needs of executives and front-line employees. We will strengthen data governance and quality and promote data standardization and improved reliability to meet multidimensional analysis needs.
Through these initiatives, we will support improvements in management decision-making and business activities using digital technologies and AI.
#1 AX: AI Transformation
#2 BU: Business Unit
