DX & AX
Through digital transformation (DX) and AI transformation (AX#1) initiatives such as promoting data utilization and generative AI adoption, streamlining business processes, and the democratization of DX, we will improve employee productivity and effect the transformation from information aggregation to advanced information utilization, contributing to further business expansion of the Hitachi Group.
Initiatives for Accelerating DX
To promote DX and contribute to accelerating business growth across the entire Hitachi Group, we are working to address the risks of new technologies (such as generative AI) and implement DX initiatives organized by the Ministry of Economy, Trade and Industry to enhance corporate competitiveness.
Addressing risks associated with AI (new technology)
To enable employees to safely and securely use various forms of AI, including AI agents and physical AI all forms, we conduct cross-organizational knowledge management by collecting and sharing information on the latest models, domestic and international regulations, policies, and other relevant information in a timely manner. We are conducting cross-organizational information sharing on AI risks with headquarters-controlled organizations that oversee AI governance within the company, as well as with various BUs#2/Group companies, and we are also focusing on addressing AI risks on a global scale.
In addition, since establishing our Principles Guiding the Ethical Use of AI in 2021, we have continued to develop related documents, such as guidelines for the use of AI, and regularly update them. Whenever these documents are updated, we announce and communicate company-wide the matters to be observed when using AI, with the aim of improving employees’ literacy regarding AI risks.
As a technical measure, to address risks of confidential information leakage, privacy/copyright infringement, and the generation of harmful information or hallucinations, we thoroughly implement security measures such as the use of AI that does not learn from input information, multi-factor authentication, and encryption to reduce risks.
Compliance with Ministry of Economy, Trade and Industry’s DX initiatives
Based on the guidelines (Digital Governance Code) formulated by the government, the Ministry of Economy, Trade and Industry has introduced initiatives such as the DX Certification system, which certifies businesses with excellent practices, and the DX Stocks program, which selects listed companies that have established mechanisms for promoting DX and demonstrated outstanding digital utilization achievements. Hitachi participates in these initiatives, promoting company-wide DX utilizing advanced digital technologies such as AI, while enhancing its brand image among stakeholders and showcasing Hitachi’s capabilities.
Hitachi is registered as a DX Certified business operator and was selected among the “DX Platinum Companies 2024-2026”, becoming the first in the electrical equipment industry to receive this recognition. Top management is directly driving DX, and Hitachi is recognized for transforming operations and business, collaborating with external partners, and delivering value to customers and society.
#1 AX: AI Transformation
#2 BU: Business Unit
