To promote DX and contribute to accelerating business growth across the entire Hitachi Group, we are working to address the risks of new technologies (such as generative AI) and implement DX initiatives organized by the Ministry of Economy, Trade and Industry to enhance corporate competitiveness.

To enable employees to safely and securely use AI within the company, we conduct cross-organizational knowledge management by timely collecting and sharing information on the latest models, domestic and international regulations, policies, and other relevant information. We are conducting cross-organizational information sharing on AI risks with headquarters-controlled organizations that oversee AI governance within the company, as well as with various BUs^#2/Group companies, and we are also focusing on addressing AI risks on a global scale.

Since establishing our Principles Guiding the Ethical Use of AI in 2021, we have continued to develop and regularly update related documents such as guidelines for the use of generative AI. We aim to improve employees’ literacy regarding AI risks by announcing and thoroughly communicating the matters to be observed when using AI to the entire company each time, striving for company-wide awareness.

As a technical measure, we are working to reduce risks by thoroughly implementing security measures such as the use of generative AI that does not learn from input information, multi-factor authentication, and encryption to address risks of confidential information leakage, privacy/copyright infringement, and the generation of harmful information or hallucinations.

Based on the guidelines (Digital Governance Code) formulated by the government, the Ministry of Economy, Trade and Industry has implemented initiatives such as the DX Certification system, which certifies businesses with excellent practices, and the DX Stocks program, which selects listed companies that have established mechanisms for promoting DX and demonstrated outstanding digital utilization achievements. Hitachi participates in these initiatives, promoting internal DX while enhancing its brand image among stakeholders and showcasing Hitachi’s capabilities.

Hitachi is registered as a DX Certified business operator and was selected among the “DX Platinum Companies 2024-2026” in the “DX Stocks 2024”, becoming the first in the electrical equipment industry to receive this recognition. The top management itself is driving DX, and is recognized for transforming operations and business, collaborating with external partners, and delivering value to customers and society.